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Utilities Industry CIS Manager or Senior Manager

Accenture

Accenture

Posted on Wednesday, June 5, 2024
the marketplace leader in modernizing the Customer Experience network, delivering next level of connectivity between marketing, operations and technology that goes beyond the commodity Are you the leader who wants to reinvent the Utilities' Customer Experience and empower our clients to create a clean, sustainable and connected world an innovation led company that works at the heart of our clients’ organizations so that no matter how complex the business challenge, we face the future with confidence You’ll work with an amazing and diverse mix of world-class experts with access to one of the ...

We are:

Accenture Strategy & Consulting, Utility Industry, Retail Energy and Customer Service Practice helps energy providers around the world to reimagine, transform and grow their business and create new value propositions, revenue streams, commercial models and ecosystems. We are powering the progress to a safe, connected and sustainable planet. Every day, we work with the largest electric, gas and water utilities to deliver innovative solutions and help them become more efficient, reliable, environmentally friendly and safer places to work. We co-create the future with our clients at Accenture Innovation Hubs around the world and work alongside our clients to bring the future to life in the core of our client's operations. We are the marketplace leader in modernizing the Customer Experience network, delivering next level of connectivity between marketing, operations and technology that goes beyond the commodity. Our utility clients are looking for bold solutions in the era of rapidly changing technology, policy and workforce innovations. Are you the leader who wants to reinvent the Utilities' Customer Experience and empower our clients to create a clean, sustainable and connected world? Join a team of industry practitioners with global footprint and local camaraderie. Visit our site to learn more about Accenture Strategy & Consulting Utilities Practice.

Being part of Accenture Strategy & Consulting means becoming an expert at making the New happen Now. To us, the New is all about the wise pivot that turns constant disruption to continuous reinvention. We are an innovation led company that works at the heart of our clients’ organizations so that no matter how complex the business challenge, we face the future with confidence.

If you love solving challenges and not just studying them, then Accenture Consulting is the right place for you. Join us to develop your ideas into provocative points of view and transformative insights that help shape industries. You’ll work with an amazing and diverse mix of world-class experts with access to one of the most robust portfolios of capabilities and ecosystem relationships in the industry. Together, you’ll do so much more than consult.

Coming here means future-proofing your career and going as far as your ambition takes you. Becoming a tech-savvy, well-rounded, multi-disciplined and market-relevant advisor doesn’t happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. Ultimately, we believe we is greater than me and that diverse perspectives lead to the best solutions. Joining Accenture Consulting means you will learn, innovate and lead, and together we will improve the way the world works and lives.

The Work:

  • Understand client challenges and articulate the value of transformation in terms of business outcomes

  • Bring thought leadership on most critical issues Utilities face today and in the future

  • Constantly learn and bring new technologies and innovative solutions to our clients

  • Champion people on your team to succeed professionally and personally

  • Foster trusted advisor relationships with clients from strategy to technology; from the C-Suite to the front line; for business and IT

  • Integrate business data to discover new insight and enable evidence-based business decisions

Please note we are ideally looking to hire in the South, Northeast, or Midwest Markets.

Here's what you need:

  • Minimum of 7 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery

  • Minimum of 7 years of experience in a technical advisory or consulting role

  • Minimum of 3 years of functional experience with either an SAP or Oracle platform.

  • Expertise in Meter to Cash operations, functions and technologies

  • Expertise in major Customer Transformation and technology implementations (e.g. CIS replacements)

  • Bachelor’s degree

  • Ability to travel 50% or more, as needed.

Professional Skill Requirements:

  • You improvise and adapt to lead clients and teams through change and ambiguity

  • You’ve gained the trust of your clients and partnered with them to: design business process, lead design thinking workshops, develop business case, deliver agile projects, develop new operating model, manage talent and change, co-create intellectual property

Our Commitment to You:

Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement. You’ll make a difference for some pretty impressive clients. Accenture serves many of the Fortune Global 100 on high-profile projects. Opportunities to learn daily through training, assignments, and collaborating with experts across the company. Access to leading-edge technology.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

California $131,100 to $336,900

Colorado $131,100 to $291,100

New York $121,400 to $336,900

Washington $139,600 to $309,900

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Charlotte, NC,Arlington, VA,Atlanta, GA,Austin, TX,Beaverton, OR,Bentonville, AR,Boston, MA,Broomfield, CO,Carmel, IN,Chicago, IL,Cincinnati, OH,Cleveland, OH,Columbus, OH,Des Moines, IA,Detroit, MI,Florham Park, NJ,Hartford, CT,Herndon, VA,Houston, TX,Irvine, CA,Irving, TX,Los Angeles, CA,Miami, FL,Milwaukee, WI,Minneapolis, MN,Mountain View, CA,Nashville, TN,New York City, NY,Oklahoma City, OK,Overland Park, KS,Philadelphia, PA,Phoenix, AZ,Pittsburgh, PA,Raleigh, NC,Sacramento, CA,San Diego, CA,San Francisco, CA,Seattle, WA,St. Louis, MO,St. Petersburg, FL,Walnut Creek, CA

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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