As a NEO SAP Deployment Manager, you will play a critical leadership role in the successful deployment of SAP solutions across global business units. Your responsibilities will include:
• Leading end-to-end deployment activities for SAP rollouts including preparation, deployment, stabilization, and handover to operations.
• Acting as the Subject Matter Expert (SME) for deployment methodology, cutover coordination, and hypercare planning.
• Collaborating with program leadership, solution leads, data and change management teams to ensure seamless execution of deployment plans.
• Defining and executing deployment playbooks, readiness checklists, and go-live criteria.
• Monitoring project milestones, interdependencies, and business readiness in alignment with overall program timelines.
• Managing and mitigating deployment-related risks, issues, and escalations across business and IT stakeholders.
• Leading deployment rehearsals and validating cutover plans to ensure minimal disruption to business operations.
• Overseeing the hypercare strategy, support models, and transition to operational support teams.
• Driving continuous improvement by capturing lessons learned and standardizing best practices.

• Providing leadership, coaching, and performance management for team members involved in deployment activities.

HERE'S WHAT YOU WILL NEED ​

Program and Project Management Expertise
• Overall 10 years work experience with minimum 5 years of experience in managing large-scale ERP or SAP deployments.
• Deep understanding of Agile, Waterfall, and Hybrid project methodologies.
• Proven track record in leading multi-phase SAP deployments in complex environments.
Deployment and Cutover Management
• Proficiency in SAP S/4HANA deployment frameworks, including familiarity with core modules (FI/CO, MM, SD, PP, WM/EWM).
• Hands on experience with formulating test strategies, planning and managing cross-system integration testing (SIT/UAT).
• Experience with cutover planning, execution, and hypercare management.
Stakeholder and Change Management
• Strong stakeholder engagement and communication skills across business and IT functions.
• Demonstrated success in orchestrating global and cross-functional deployment teams.
• Ability to lead and influence decision-making under pressure and manage conflicts constructively.
Tools and Technical Proficiency
• Experience with Jira, MS Project, ServiceNow or other PPM tools.
• Understanding of deployment automation tools, transport management (CTS+ / CHARM), and testing tools (e.g., HP ALM, Tricentis Tosca).
Performance Monitoring and Reporting
• Ability to define and track deployment KPIs, readiness criteria, and post-go-live stabilization metrics.

BONUS POINTS IF YOU HAVE:

Certifications
• PMP, Prince2, or SAFe Program Consultant.
• SAP Activate or SAP S/4HANA certification.
• ITIL or DevOps certification.
Advanced Planning & Risk Mitigation
• Expertise in deployment estimation, resource planning, and scenario-based risk modeling.
• Familiarity with simulation tools or AI-based predictive analytics for go-live planning.
Technology & Innovation
• Exposure to cloud-based SAP (RISE with SAP, SAP BTP) and SAP Fiori deployment strategies.
• Experience integrating SAP with cloud platforms (AWS/Azure) and third-party systems (e.g., Salesforce, Workday).
People Leadership
• Strong background in coaching and mentoring global teams, particularly in matrix organizations.
• Experience leading post-go-live support teams and developing playbooks for ongoing operations.
Multinational Deployment Experience
• Experience in multi-country or multilingual SAP deployments, considering legal, tax, and localization requirements.

About Accenture

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