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Solutions Consultant



California, USA · Remote
Posted on Wednesday, April 17, 2024

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

As a Solutions Consultant, you are responsible for guiding and delivering the most creative solutions to the world’s most dynamic brands. If you have a creative technology background or are just passionate about helping customers build exceptional experiences, we want to speak to you!

What You'll Do

A creative problem-solving partner for the Go-to-Market Team, you will guide solutions for workflow problems facing the largest enterprises and brands in the world. You will consult on exciting opportunities that require deep proven experience and creativity to solve. Your job is to simplify the complex and be a credible, trusted advisor for customers and your teammates. As part of this role, you will listen, document, and create workflow diagrams, informative materials, marketing collateral and use cases, that clearly articulate the context and value of Adobe Creative Cloud, Firefly, Frame.io, and/or Express in the customer’s daily work stream. In this role, you will also assist in evolving the Solutions Team to ensure we continue at the forefront of industry knowledge, customer empathy, and implementation.

What you need to succeed

  • Hands-on experience using Adobe Creative Cloud Suite, Firefly, Frame.io, and Express

  • Curiosity

  • Exceptional analytical and problem-solving skills

  • Strong listening skills with the ability to work effectively with people at all levels in an organization

  • Strong attention to detail, exceptionally hands-on in all the work you’re doing

  • Ability to communicate sophisticated ideas both verbally and in writing

  • Organized, able to balance multiple work streams at once, and multi-task

  • Work collaboratively in a team environment

  • You are a curious self-starter who is inventive and able to work on projects with minimal mentorship

  • Passion for developing talent

  • High level of energy, personal drive, and positivity

Preferred Qualifications

  • 5+ years of professional experience in customer-facing creative operations, production, post-production, digital marketing, or Solutions Consulting roles

  • First-hand Generative AI experience; Adobe Firefly, Mid-journey, Stable Diffusion, Dall-E, OpenAI Sora, or similar

  • Architecting API-based workflows that integrate Enterprise Tech Stacks

  • Project management skills in delivering timely solutions that routinely exceed customer needs

  • Experience with creative production technology systems; MAM, DAM, NLE’s, and other related systems

  • Experience scripting or coding in Python or JavaScript

  • Github Experience

  • Concepts of Authentication and Authorization through Active Directory, OKTA, or other enterprise directory services

  • Fundamental understanding of cloud architecture. AWS architecture is a plus

  • Familiar and skilled with graphics programs to craft presentations; Adobe XD, Figma, PowerPoint, Miro, and/or Keynote

  • Self-managed, adaptable, and dedicated to customer support

  • Strong verbal and writing skills

  • Strong interpersonal, presentation, and communication skills

  • Experience with Workfront and/or Airtable is a plus

  • Some travel may be required

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $172,500 -- $273,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.