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Principal Product Manager Tech - Outbound Communication, Traffic and Marketing Tech (TMT)



Marketing & Communications, Product
Seattle, WA, USA · Seattle, WA, USA · United States
Posted on Wednesday, August 23, 2023


We're looking for a technical product visionary to help us usher Amazon's communications and marketing into the future. Our team, Outbound Communication, is responsible for the transmission of messages to all of Amazon's customers over Email, SMS, Push, and emerging communication channels. We own and operate critical services that deliver over 350 million messages a day.

Our goal is to delight Amazon customers worldwide with inspiring content and help them fulfill their shopping missions. We do this by driving awareness and discovery of Amazon’s products and services. We meet customers at their preferred communication channel(s) with the most relevant content, at the right time and frequency.

In this role, you will be expected to set and deliver a vision for the next generation of communication products. You will be immersed in Amazon's AI and Analytics capabilities, and collaborate with talented software engineers, scientists, analysts, visual designers, and marketing specialists across the company.

Since we're a growing team, we're looking for someone who can deal with ambiguous and fast-moving environments; who has a history of product and technical leadership; who has delivered transformative products at worldwide scale. Great communication, and ability to clearly articulate and present your vision to senior leadership are key to his role.

This role is open to candidates in Seattle as well.

We are open to hiring candidates to work out of one of the following locations:

New York, NY, USA | Seattle, WA, USA


- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- 6+ years of end to end product delivery experience
- Experience technical product management
- Experience working with and influencing senior level stakeholders
- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority


- 6+ years of experience working on a email or outbound communication platform
- 6+ years of working with science and engineering to influence technical solutions and designs
- 6+ years of working on AI and ML solutions

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $144,000/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.