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Manager, Studio

Amazon

Amazon

Brooklyn, NY, USA
Posted on Sep 6, 2023

DESCRIPTION

Amazon Product Imaging builds the world’s best online shopping experience through photography, video, graphic design, and usability design enabling millions of customers to make more informed purchasing decisions. Imaging at Amazon is a large and fast-growing network of teams located throughout North America, Europe, and Asia, focusing on fashion and product photography, photo retouching, graphic design, video and CGI production, automated image acquisition, and image support services. We are continually innovating and setting new industry standards for showcasing 10s of millions of products across multiple global marketplaces. We are obsessed with innovating on behalf of our customers, and continually push beyond the boundaries of traditional e-commerce photography and videography.

If you thrive on managing large scale creative operations that demand logistical and resource analysis, planning and decision-making ability in a fast-paced, constantly changing environment, come join our growing team!

Amazon is looking for an experienced Sr Manager, Studio to lead high-volume Brooklyn, NY commercial studio in producing world-class imagery. As a Sr Manager, Studio, you will lead creative and operational teams in creating high quality imagery at scale. You will seek to find the right balance between creative and operational imperatives to meet customer and business needs. You will be a thought leader who strategizes and delivers innovative imaging solutions that enhance customer experience (on time and within budget), drive continuous improvement, scale production to meet high volumes, and drive greater efficiency while maintaining quality. You will build strong relationships with retail, technology, finance, external vendors and logistics partners while motivating a team of people to deliver results.

RESPONSIBILITIES
- May oversee multiple sites/studios
- Responsible for leading all functions within the studio(s) and meeting operational goals and metrics, including overseeing operational and creative teams
- Helps define operational metrics, best practices and standard work globally to meet defined goals
- Ensures teams are appropriately resourced to deliver against business and operational objectives
- Creates and manages budget based on forecast and target metrics
- Anticipates changing priorities and implements plans (staffing, space planning etc.) to meet business needs Anticipates
- Oversees safety and loss prevention programs
- Collaborates with peers, retail teams and other support functions to identify and implement improvements to the Imaging creation process
- Identifies, leverages and shares imaging innovation at a regional and global level
- Champion’s ways to leverage technology to improve the customer experience at scale
- Creates external partnerships with vendors/agencies to leverage resources and cost advantages, negotiating contracts as needed
- Uses customer feedback/data to identify and solve for complex imaging issues or opportunities
- Anticipates customer needs and balances these requirements with the needs of the business
- Provides industry expertise and builds plans to differentiate the imaging experience for customers
- Provides leadership, mentoring, training, development and performance management to operational and creative leaders

We are open to hiring candidates to work out of one of the following locations:

Brooklyn, NY, USA

BASIC QUALIFICATIONS

- Bachelor’s degree or equivalent required
- Professional experience in a high volume, high production operations environment
- Previous experience working in a high volume commercial studio
- Proficiency with Microsoft Office including Excel
- Proficient creating and analyzing operational performance metrics
- Excellent written and verbal communication skills, with the ability to influence and collaborate across multiple senior teams
- Occasional travel may be required

PREFERRED QUALIFICATIONS

- 10+ years experience leading operational and creative teams
- Demonstrated ability to manage high volumes of workflow including prioritization, planning and task delegation under tight deadlines
- Obsession with delighting customers
- Experience successfully leading teams/functions through change
- Proficiency using multiple platforms and software to create/measure productivity and other operational metrics
- Experience leveraging technology and process improvement methodology to drive continuous innovation and improvement


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,200/year in our lowest geographic market up to $193,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.