DESCRIPTION

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Pickup and Returns continues this core customer-centric value by providing pickup solutions for customers that fit their lifestyle. If you are passionate about operations and look around corners for ways to serve customers, we want your help.

We are looking for a Business Development Manager (BDM) to join the Pickup and Returns team. This BDM will focus on expanding the locker footprint across North America by building enterprise partnerships to scale locations and increase Pickup Point adoption. At Amazon Pickup and Returns we are transforming how quickly and conveniently Amazon delivers to its customers. Our partners want to work with us to host lockers so they can offer the latest convenience for their customers. In this role, you'll have the opportunity to work with a wide variety of partners that include national and franchisee locations.

Key job responsibilities
- Expand relationships through increasing sales and improving processes.
- Innovate and partner with other internal organizations to continuously improve customer experience and profitability.
- Be responsible for the executive engagement at all levels of your business as well as acquiring similar new partnerships.
- Build strong relationships with internal Amazon partners through clear articulation of the business value proposition, looking for opportunities to surprise and delight our clients and end customer.

A day in the life
Day to day responsibilities include utilizing data to assess, negotiate and expand long term partnerships that will increase the network of pickup and return points for customers. In addition, providing new opportunities to existing relationships that will elevate partnerships that will increase foot traffic and value.