DESCRIPTION

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Generative AI and Machine Learning background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) GenAI team as a GenAI Labs Builder SA!

Key job responsibilities
• Represent the voice of the customer; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for unique customer use cases.
• Provide advanced technical knowledge to your aligned GTM teams to unblock our customers’ largest and most critical business challenges.
• Along with your extended team, own the technical bar for specialist technical artifacts and standards.
• Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements.
• Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.
• Guide and Support an AWS internal community of technical subject matter experts aligned to your customers. Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures.

We are open to hiring candidates to work out of one of the following locations:

Dallas, TX, USA | New York, NY, USA | San Francisco, CA, USA | Chicago, IL, USA

A day in the life
The GenAI Labs team is central to the changes generative AI will have on our customers, industries, and the world. We make AWS the best place for our customers and partners to build and deploy their GenAI workloads. As a GenAI Labs Builder SA, your job is to create high-quality GTM collateral, including customer and internal demos, hands-on labs, workshops, POC accelerators and AWS Solutions. You combine product development skills with agility, building high-quality software that uses GenAI and highlights AWS capabilities in this area. You are comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. You can learn new concepts and tools quickly and work at all levels of the GenAI stack.

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.