DESCRIPTION

We are looking for an Operations and Planning Manager to join our ProServe team. In this role you will drive a consistent Rhythm of the Business (RoB) aligning with the Global ProServe RoB.
Working in close partnership with the Business Operations managers, Business Leaders, Central Operations and Geo Finance you are someone who knows how to influence through others to get things done. Success is all about driving operational rigor and excellence through proactive process planning and automation on regular cadences. You will earn trust by making business recommendations that are actionable, data-driven, precise, and reflect business-segment nuances and relevancy.

Key job responsibilities
Business Planning:
- Working with our Geo and Operations leaders to formulate local planning strategy in line with ProServe’s worldwide strategy.
- Owning and adapting the local planning process and framework. Ensuring that the plan considers all necessary local and global functions and addresses both local challenges and global priorities.
- Develop data driven analysis and conclusions for our planning processes and business unit strategic initiatives
- Defines the metrics required to measure business performance and compares actual data to forecasted values.
- Identify the most important analyses for supporting necessary change management in support of the long-term vision and ProServe strategy.
- Lead a standard cadence of operations (e.g. goal setting, revenue reviews, etc.)
- Manage and assist in the development of the annual operating plan

Business Reviews and Reporting:
- Owning the process and framework for WBR, MMR, MBR, QBR business reviews, tracking of initiatives and actions as part of the business plan.
- Leading local Strategy Document work including OP1 and OP2.
- Writing compelling, precise, and data-informed narratives and have the ability to build concise and illustrative presentations suitable for presentation at the most senior leadership level
- Driving and supporting strategic initiatives, including key projects to establish comprehensive mechanisms
- Drives collaboration and coordination with all functional organizations across the Business Unit
- Owns end to end forecasting setting guidelines for the local Geo in alignment with global guidelines

Program Management
- In this role you will be responsible for driving and delivering on key operational initiatives from ideation through implementation
- Provide day-to-day cross-functional coordination and program oversight, monitoring progress, reporting on status, and flagging/resolving risks to program delivery


About the team
About AWS
Diverse Experiences
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