DESCRIPTION

At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local processes, programs, and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.

Key job responsibilities
HRPs will collaborate with Managers over different channels, supporting sensitive and complex issues including disciplinary and performance processes. The HRP will act as an influential partner in helping managers with talent management processes, people development, performance management, and employee relations concerns. This role is well positioned to support leaders across a range of HR needs.

Employee Relations:
- Respond to non-routine inquiries from employees and managers.
- Process ownership for including disciplinary & performance improvement & exit management.
- Consultation on people matters that require in-depth knowledge of policies, procedures and local legislation.

Performance Management:
- Work with people managers end to end on performance management cases.

Talent Management and People Development Consulting:
- Consult Managers on Compensation matters, planning, and during off cycle and exception compensation requests.
- Coach and guide managers through difficult conversation, career conversations, Development Plans/Career Growth Plans and other development initiatives.

HR General:
- Act as stewards of the employee experience and Amazon “culture keepers”.
- Act as POC and Program Manager for people tools, processes, programs or projects.
- Manage implementation and review of those.
- Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.