DESCRIPTION

Note on location: Our preference is for this role to be based in New York, NY but we are open to considering candidates in Seattle, WA.

The People Engagement Experience (PEX) team is revolutionizing the user experience for Amazonians across the globe. Our team of forward-thinking UX designers, researchers, writers and design technologists work on products that have a direct impact on the lives of millions of Amazonians, helping them achieve work-life balance and advance in their careers. We’re also customer-obsessed, driving impact across the company by delivering on user-centered and business needs. We support Amazon's mission to become Earth's best employer through making it easier to acquire, train and retain employees.

As a Senior UX Designer on the PEX team, you will design employee product experiences at a global scale. You will collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT) and Amazon Worldwide Operations organizations. You will also identify large scope product opportunities and long-term design vision to raise the UX bar for this domain.

To succeed in this role, you must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker. The candidate must have proven the ability to succeed in a highly ambiguous, fast-paced environment. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.

Key job responsibilities
- Assume ownership for the end-to-end product experiences and features across desktop, mobile and more.
- Manage the user experience design of multiple mid-to-large-sized programs.
- Contribute to the vision for the organization and influence product strategy and roadmaps. Lead the discovery, strategize concept design and launch phases of a project.
- Work through complex design solutions for sometimes ambiguous problems where requirements, customer needs, and technical feasibility may not be initially defined.
- Champion user-centered design culture. Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.
- Model behavior that exemplifies Amazon Leadership Principles in their team. Raises the design bar for the organization.
- Provide coaching and feedback, with an emphasis on growing junior Independent Contributors and leadership capability.
- Create and drive adoption of design guidelines, mechanisms, best practices, process and tools.

About the team
We are a multidisciplinary team creating truly meaningful products and experiences that empower and connect millions of Amazon employees. Our team consist of designers, researchers and writers, and is very diverse in terms of educational background, gender, race, skills, and location.