DESCRIPTION

We know that the key to growth is a high-performing sales team. That’s why we’re seeking a qualified Sales Development Representative (SDR) to find and screen potential customers who could benefit from our products and services. As the first line of communication with a prospect, the ideal SDR has a strong understanding of the sales process and excels at researching leads, starting new relationships, and setting up sales closers for success. The SDR should be a quick learner who has strong communication skills and an ability to showcase our offerings in a compelling way. Every potential customer is an opportunity for boosting top-line revenue growth, customer acquisition levels, and profitability.

Objectives of this role:
- Represent the company’s products and services, using comprehensive knowledge as well as consumer research to explain how our solutions meet customer needs.
- Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities.
- Manage and maintain a pipeline of interested prospects and engage sales executives in next steps
- Identify best practices for refining the company’s lead-generation playbook.

Key job responsibilities
- Client and Industry Knowledge: Clients are at the heart of everything we do. As the first point of contact for future Enterprise clients, you will be building rapport through strategic outreach and a well-rounded client and industry knowledge. Researching clients and staying informed on industry trends will be key to your success. The SDR will build a strategy document, per merchant, to present to the BD that will inform the approach to take with the merchant.

- Growth and Development: Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical success factors in this role. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.

- Begin the Relationship: Through lead-generation activities and cold-calling, you will prospect, educate, qualify, and develop sales-ready leads and opportunities. The SDR will prospect at the highest levels of the organization, to reach the buyers, and must effectively sell into Enterprises to drive C-Suite engagement; the SDR will explain Buy with Prime’s vision, pinpoint opportunities, and generate interest.

- Sales: Understand current and future demand. Enable, educate, and directly support the sales force to best position this practice with Buy with Prime clients and win new business. Lead client conversations with VP level and above, presenting Buy with Prime’s perspective on innovation and experience topics, and ask exploratory questions to better understand client needs.

- Collaborate with Team Members: You will collaborate with your team and Sales Executives to pursue opportunities, recommend appropriate follow-up actions, and schedule qualified meetings. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team. The SDR will communicate trends to Sales Ops and Sales Enablement, provide feedback on effectiveness of current collateral, and recommend a path forward to generate more upfront interest. The SDR will work with UX to build out mock-ups that can be leveraged during the first couple of calls to generate interest.

- Internal Relationship Building: The SDR will work internally to influence other organizations to leverage champions that already exist. The SDR will sell the solution in way that strategically positions our products to meet the customer paint points and/or future needs.

- Ultimately, the SDR will focus on building strong relationships by thoroughly researching the company and executives, demonstrating a clear understanding of their business challenges, speaking their language by focusing on high-level impacts like ROI, and presenting solutions that align with their strategic priorities, all while maintaining a confident and professional demeanor; essentially, position themselves as a trusted advisor.

About the team
Amazon ‘Buy with Prime’ helps merchants grow their ecommerce website by offering Prime shopping benefits—including fast, free delivery and a trusted checkout—as well as Reviews from Amazon, and more. By integrating ‘Buy with Prime’ services, merchants can attract and convert Prime members and other shoppers on their sites, rely on the world’s largest fulfillment network to streamline order fulfillment and inventory management, and let Amazon handle the payment, processing, storage, picking, packing, and shipping of orders—and customer service and returns as well.

The Buy with Prime (BwP)/MCF team’s mission is to help merchants grow their businesses beyond Amazon.com by externalizing the best of Amazon’s supply chain and direct to consumer (DTC) services.