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Sr. Program Manager, New Product Campaign Services

Amazon

Amazon

Product, Operations
New York, NY, USA
Posted on Nov 21, 2024

DESCRIPTION

Amazon Ads operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s entire canvas, including but not limited to; Kindle, Fire TV, Prime Video Ads, physical stores and the Amazon Programmatic Demand Side Platform. We are seeking customer obsessed innovators, market disruptors and emerging technologist to deliver best in class products by offering unique solutions with relentless focus and customer obsession.

As we continue to innovate, we are seeking a Sr. Program Manager to help brands successfully launch new products to market through effective full-funnel advertising strategies, on and off Amazon. The dynamics of developing and launching new products can make or break product success for our customers and is a costly and challenging task for brands to execute. The suite of solutions offered by Amazon are intended to right size these strategies for brands and position these products for successful discovery.

Amazon is uniquely positioned to help brands meet their objectives, offering varied and diverse Ads platform real estate across Amazon’s multi- dimensional product suite. This is a hands-on leadership position seeking individuals who can think big, create structure and effectiveness in ambiguity, draw on their deep dive understanding of the digital Ads landscape by levering experience in working with cross- functional teams, including distribution leaders, applied scientists and engineers.

As a Sr. Program Manager within the New Product Campaigns (NPC) Services team, you are the primary lead for internal operations for NPC launch campaigns. You understand how to drive improvements through creative, campaign and ad operations and have experience in advertising, business operations, and marketing fields. The role is a specialist and subject matter expert for internal team processes and tools and frequently works directly with Ad Operations, Campaign & Creative Management, Sales, Policy and Product teams.



Key job responsibilities
• Design scaled processes by gathering functional requirements, identifying resources needed, defining milestones and creating a launch schedule to ensure timely and successful delivery of projects.
• Ensure NPC campaigns are flawless executed by acting as the New Product Campaign operations SME for all execution teams
• Influence stakeholders (including Sales, Product, Advertising Trust and services leadership) outside your direct area of responsibility to ensure delivery and identify new campaign opportunities.
• Identify and mitigate customer and advertiser risks, removing roadblocks and providing alternate solutions to provide the best advertiser and customer experience.
• Drive accountability from stakeholders for progress on key program actions through active engagement and escalation.