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Senior Program Manager, US Consumables Operations & Initiatives

Amazon

Amazon

Operations
New York, NY, USA · Seattle, WA, USA · United States
Posted on Mar 15, 2025

DESCRIPTION

Have a passion for driving change and innovation? Amazon is looking for an analytical, driven, and creative leader to join the Consumables Operations & Initiatives team to drive cross-functional projects for our Consumables businesses (Grocery, Health and Personal Care, Beauty, Baby, and Pets). The team's mission is to create business leverage through data-centric solutions and matrixed collaboration to enable new capabilities for store execution in support of customers, selling partners, and category teams. We identify ambiguous problems in line with business needs, research solutions with data-driven techniques, and build prototypes that can be scaled to production and adopted by owning stakeholder teams.

This Senior Program Manager role will drive
critical new defect reduction workstreams for Consumables, including new programs to reduce customer returns, reduce liquidated inventory, and improve catalog health for Consumables. This role will work directly with multiple internal business, technology and operations teams and leaders, vendors, and partner teams across the Consumables business.

Key responsibilities:
- Be a single threaded owner partnering with cross-functional teams to drive defect reduction goals.
- Identify capability gaps and drive workstreams that unlock business value, influencing and working with technology, operations and business teams and leaders.
- Partner with product teams to influence innovation on existing (or to build new) systems, tools and workflows for category management.
- Be a subject matter expert in Consumables Retail processes across functions like Vendor Management, Marketing and Instock.

The candidate possesses a track record of successful project development and management, relationship management, strong analytical and business acumen, and experience managing reporting and analysis. Great communication skills, think big, and bias for action will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to a successful result.

If you’re entrepreneurial and want to innovate, build, and own transformative products and features, join us in making history.