DESCRIPTION

At the intersection of operational excellence and innovative design lies a unique opportunity to reshape the future of fast fulfillment at Amazon. As our Senior Manager of Process Engineering for SSD in Amazon’s World Wide Engineering & Innovation organization, you'll influence our next generation of fulfillment and distribution processes and design, where every decision impacts millions of customer experiences.

Come lead an innovative team to orchestrate the balance of human ingenuity and operational efficiency. Imagine automated systems working in harmony with human teams, customer-obsessed selection, packages flowing seamlessly through optimized pathways, and employees working safely in ergonomically designed spaces.

Your expertise will bridge the crucial gap between operational needs and architectural possibilities. You'll lead the transformation of complex logistical challenges into elegant, efficient solutions that set new industry standards. From the initial concept sketches to the final implementation, you'll ensure that every facility maximizes productivity while minimizing costs – all while creating an environment where our teams can perform at their best.

This role demands more than just technical strength; it requires a strategic mind that can see both the granular details and the bigger picture. You'll collaborate with cross-functional teams, turning ambitious visions into reality while maintaining the delicate balance between innovation and practicality.

We're looking for someone who sees beyond traditional approaches – a leader who combines engineering expertise with creative problem-solving. You'll need the passion to push boundaries and the ability to inspire others to join you on this journey. This role offers the chance to make a lasting impact on Amazon’s fastest fulfillment network. If you're ready to design the future while solving today's most pressing operational challenges, we want to hear from you.


Key job responsibilities
1. Strategic Design Leadership: Spearhead process design innovation that optimizes operational efficiency, and integrates new automation and technologies.
2. Process Integration and Optimization: Seamlessly blend operational package flow with physical site layouts, implementing data-driven solutions to enhance end-to-end processes from inbound receiving to outbound shipping.
3. Safety and Performance Enhancement: Design processes to prioritize employee safety and well-being while maximizing productivity, and establish key performance indicators to drive continuous improvement.
4. Cross-Functional Collaboration and Standardization: Lead multi-disciplinary teams from concept to implementation, bridging communication between Operations, Architecture, and Engineering, while developing and maintaining process design standards and best practices.
5. Innovation and Sustainability Focus: Evaluate and integrate emerging technologies for process applications while incorporating sustainable design principles to reduce environmental impact and align with company sustainability goals.

A day in the life
As a Senior Manager of Process Engineering, you blend strategic vision with practical problem-solving. Your morning might start on the fulfillment center floor, observing your latest designs in action and collaborating with operations teams. Later, you're reviewing 3D simulations of future facilities, working with architects and engineers to optimize space and flow. You lead workshops where cross-functional teams tackle complex logistics challenges that impact millions of customer orders. Whether on-site or collaborating virtually, you're constantly balancing immediate operational needs with long-term innovation, turning creative solutions into reality while improving experiences for both employees and customers.