DESCRIPTION

Interested in driving impact to one of the fastest growing businesses at Amazon and working with one of the largest risk systems in the world? Amazon is seeking an experienced Sr. Risk Manager to drive our Amazon B2B Payments and Lending (ABPL) abuse management program. The candidate will be responsible to building out and and scaling our new abuse prevention capabilities, mechanisms, and processes and will work across business, product, payments, machine learning, operations, policy, and legal teams.

The ideal candidate will be comfortable working independently in a fast paced, technical, and high energy environment. They are critical thinkers, analytical, innovative, and resourceful with a history of solving complex and ambiguous problems. As this is a global and cross-functional role, the candidate will leverage their program and stakeholder management skillsets to define strategies, influence leaders and stakeholders, and collaborate with partner teams to execute a plan.



Key job responsibilities
• Managing end-to-end credit abuse strategy across customer lifecycle
• Assist in defining policies and product features to support credit abuse decisioning and monitoring
• Establish, constantly improve, and be a thought leader for how we balance managing credit abuse and customer experience
• Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way
• Partner with product, science, tech, and operation teams to execute on credit abuse strategy and operations
underwriting operations on complex credit decisions that require manual reviews or exceptions
• Identify innovations and drive experiments that provide customers with a great payment experience
• Identify, monitor and communicate the right metrics to measure decision quality and portfolio health
• Participate in program operations, partner with product managers and contribute to team-wide improvement goals




A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!