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Sr. Mgr. Sales Strategy, NAMER Strategy & Operations

Amazon

Amazon

Sales & Business Development, Operations
New York, NY, USA
Posted on May 30, 2025

DESCRIPTION

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world, including the fastest-growing startups, largest enterprises, and leading government agencies. Worldwide Commercial Sales (WWCS) is a salesforce of more than 16,000 sellers and support staff operating around the globe, responsible for greater than half of AWS revenue. Within WWCS, the Sales Strategy team architects and is responsible for our organization’s sales resourcing model, annual operational planning, three-year strategy, and success of our multi-year strategic programs.

We do strategy peculiarly at AWS. We are curious with deep knowledge of the industry and the levers shaping its futures, and we are responsible for the short-term tactics and the long-term strategy of our businesses. In the WWCS Sales Strategy team, we work closely with internal business leaders to glean their knowledge, incorporate data and information from external sources, and develop our own insights to inform and drive change across our global sales organization. In our work, we: 1/ Earn Trust: with our internal and external stakeholders, listening attentively and speaking candidly; 2/ Dive Deep: operating at all levels, understanding the details and gaining insights; 3/ Think Big: bringing external perspectives and the voice of our customers into the organization, while working backwards to solve for their stated and unstated needs; 4/ Insist on the Highest Standards: believing every stakeholder is a customer and every customer deserves our best work; and 5/ Deliver Results: helping the organization operationalize our one-year tactical and three-year strategic plans to attain its broader business goals.

As the NAMER Sr. Manager Sales Strategy, you will lead the development and execution of AWS’ North America (NAMER) commercial sales strategy. You will Dive Deep into customer segments, the customer journey, AWS adoption, best practices, and financial performance. You will then Think Big to create compelling strategic recommendations for your sales executives that apply these learnings at scale. Leveraging your experience and insights, you will lead impactful multi-year sales strategy initiatives across your Geo. You will work closely with your sales executives to author and evolve both short- and long-term strategies to meet their business objectives. Finally, and as part of the global AWS Sales Strategy team, you will work with counterparts from other Geos and the worldwide team to scale best practices and innovation to other parts of our organization.

The ideal candidate will have strong sales strategy experience, a deep analytical background, financial acumen, and experience implementing complex global sales strategy initiatives in multi-national technology organizations. They will have deep experience working closely with sales executives to drive growth and a customer-first mindset, and bring the foresight required to anticipate business needs, make short- and long-term trade-offs, and balance business dynamics despite constraints. Strong judgement and a demonstrated ability to influence without explicit authority are keys to success, as well as knowing where and when to advocate vigorously for a well-informed position.

Key job responsibilities
- Manage a team of sales strategy professionals
- Drive strategy at the Geo, Area, and Segment levels while guiding investments to achieve goals
- Develop relationships with senior leaders across organizations to gain and share strategic insights
- Serve as a trusted advisor on complex business decisions, influencing across all areas and levels of the organization
- Collaborate with teams including Sales, Finance, Operations, and Enablement
- Conduct research, develop analysis, work with data science teams, and synthesize learnings to author proposals of strategic importance that drive change
- Oversee multi-year strategy initiatives and propose adjustments based on data and observations
- Support one-year operational planning
- Up to 15% travel for management activities

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Global Sales
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.