Description

Shape the future of how brands merchandise related products on Amazon and help customers discover billions of related products in our catalog! Join the Items and Offers Platform team to build the next generation of product relationships at Amazon scale. The Items and Offers Platform is at the core of Amazon.com. We are the authority for product data across Amazon's shopping experience worldwide. Our systems enable customers to discover, compare, and purchase products while empowering Amazon's selling partners to effectively list their products and relationships in Amazon's catalog. If you have evaluated different size, color or flavor variations on Amazon's product detail pages, you are interacting with data that is ingested, managed and vended by our systems!

We are seeking a Senior Technical Program Manager to drive complex, cross-organizational programs that enable new types of product relationships across Amazon's catalog. In this role, you will define the systems and policies for how brands merchandise their products on Amazon while ensuring the best possible shopping experience for customers. You will enable Amazon to deliver innovative ways for customers to find related products, including newer versions, branded collections, and product lines. Working at Amazon catalog scale (billions of products and relationships), you will partner with engineering and product teams to build new catalog APIs, define data models, develop quality metrics, and drive data acquisition and quality improvement initiatives leveraging generative AI.

This is a high-ambiguity, high-impact role requiring someone who can navigate complex technical and business trade-offs, influence without authority across multiple organizations, and balance tactical execution with strategic thinking. You will join a team of tenured technical and product leaders working directly in Amazon's core catalog pipeline, balancing how brands want to merchandise on Amazon with what's best for Amazon customers.

Key job responsibilities
- Own and manage the lifecycle of large, complex programs related to product relationship systems from concept through delivery
- Define program vision, strategy, and success metrics for relationship data quality and customer experience
- Partner with engineering teams to design and implement catalog APIs and data models for product relationships
- Develop comprehensive metrics frameworks for relationship data quality and drive measurable improvements
- Align diverse stakeholder needs including selling partners, category teams, and customer experience organizations
- Build consensus when confronted with conflicting priorities between brand merchandising goals and customer needs
- Navigate ambiguity in business problems and technology solutions, proactively defining paths forward
- Make strategic trade-offs between short-term delivery needs and long-term architectural sustainability
- Communicate complex technical and business decisions clearly to VP-level stakeholders
- Contribute to organizational planning and strategy