Description

The Account Manager role is responsible for identifying and converting new growth opportunities for Amazon Global Logistics. You will work closely with Fulfillment by Amazon (FBA) Sellers to understand their supply chain needs and provide tailored logistics solutions, ultimately driving sales and improving the Seller experience.

Key job responsibilities
- Recruit and manage a diverse portfolio of FBA Sellers for Amazon Global Logistics' suite of services to meet or exceed sales targets (e.g., Sellers launched, volume, revenue)
- Identify opportunities for account growth and program expansion
- Proactively consult with FBA Sellers to understand their supply chain needs and provide solutions-based recommendations
- Build relationships with internal and external stakeholders through remote and in-person meetings
- Oversee account management activities, including forecasting, operational troubleshooting, seller education, and metric tracking to measure Seller experience and business performance
- Coordinate with internal teams to onboard new sellers and support operational requirements

A day in the life
As an Account Manager, you will be a sales and business development-oriented individual, tasked with identifying and converting new opportunities with a high degree of customer obsession. You will engage with FBA Sellers on a daily basis, developing pipeline management plans to meet stretch onboarding and conversion goals. This role requires working in a high-volume, fast-paced environment across various global teams.

About the team
Formed in 2020, the US Account Management Team within Amazon Global Logistics works closely with FBA Sellers, providing onboarding support, operational insights, and direction for new and existing logistics products and services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a high-quality logistics experience.