Description

Shopbop is seeking a Creative Lead, Social Content to define and elevate the creative voice of our brand across paid and organic social channels. This role sets the vision, tone, and storytelling approach for social, translating brand and campaign ideas into platform-native, culturally relevant content that leads, not follows.

This role operates fluidly between directing and hands-on creation—guiding teams, shaping ideas early, and stepping in to create. They act as a connective force across creative, marketing, and social teams to ensure a cohesive and elevated output across all channels.

You’ll translate seasonal stories, product priorities, and cultural moments into social-first creative that feels directional, elevated, and distinctly Shopbop. We’re not looking to chase trends, we aim to set them. The right candidate is deeply plugged into fashion, culture, and digital behavior, with strong instincts for what’s next and the taste level to define it.

This role is highly hands-on: directing lean shoots, hand’s-on content design and editing, experimenting with generative AI, and building smart, efficient workflows that allow us to create more with speed and intention.

This role sits at the intersection of great fashion content and fast test-and-learn environments. If that sounds like you, we encourage you to apply! This role is for someone who has a strong point of view and taste level and isn’t afraid to define what good looks like, moves seamlessly between big-picture direction and scrappy execution, can lead a room, direct a shoot, and edit a concept themselves if needed, and understands how to balance brand storytelling with platform behavior and performance

Reports to the Creative Director.

Key job responsibilities
Key Responsibilities
• Define and lead the creative direction for social media content, setting the tone, visual language, and storytelling approach across all platforms
• Concept big ideas and see them through, translating brand campaigns and product priorities into narrative-driven, social-first content
• Build stories, not just posts, developing serialized formats and content that audiences come back to
• Shape how we show up on each platform (Instagram, TikTok, Pinterest, and beyond), while keeping a clear, cohesive brand voice
• Spot what’s happening in culture, and decide where we lead, not follow

Creative Leadership
• Plug into campaigns, shoots, and editorial early, bringing a social-first lens from the start, not as an afterthought
• Move easily between teams, stepping in to direct, refine, and elevate work wherever it’s happening
• Partner closely with Social and Marketing to make work that is both brand-building and performance-aware

Maker Mentality
• Operate as both a creative director and a creator, building decks, shaping ideas, and making content when it matters
• Stay close to the work: framing, editing, refining, and pushing ideas to a higher bar

Experimentation + Systems
• Use AI and emerging tools as creative accelerants, expanding what’s possible and how fast we can get there
• Test, learn, and iterate constantly—without losing taste or intention
• Build systems that scale; evolving templates, guidelines, and ways of working that keep quality high as we move faster