Description

Amazon's Developer Experience AI Tools team is transforming how internal teams create and deploy sophisticated AI solutions at scale. As a Software Development Engineer, you'll build the foundational tooling that powers the Amazon Ads Machine Learning Platform — including servers, skills, knowledge bases, and agents that enable partners across the organization to deliver intelligent experiences.

You'll design and launch features aligned with industry-standard AI frameworks while leading projects that drive innovation for customers. This role offers a unique opportunity to work at the intersection of developer experience and AI technology, where your contributions directly shape how teams across Amazon build, deploy, and scale AI solutions — from prototyping to production.

Key job responsibilities
- Design and develop scalable software systems that support the full development lifecycle of AI tools and services
- Lead technical projects from conception to completion, collaborating with stakeholders to deliver high-impact solutions
- Participate actively in code reviews, providing meaningful feedback to team members and ensuring code quality across the platform
- Identify and resolve root causes of operational issues while implementing improvements that enhance system reliability and performance
- Work with customers and stakeholders to understand business requirements and translate them into robust technical solutions for AI development tools

A day in the life
You'll lead technical projects end-to-end, guiding them from design through successful delivery while actively identifying new opportunities to enhance our AI development platform. Your day involves looking around corners to frame strategic opinions on future investments — whether that's optimizing Machine Learning Platform server performance, designing new capabilities for partner agents, or defining the next generation of developer tooling. You'll collaborate closely with product teams and stakeholders, balancing immediate deliverables with long-term architectural vision.

About the team
The Developer Experience AI Tools team owns the critical tooling infrastructure that enables internal teams to launch on the Amazon Ads Machine Learning Platform, develop sophisticated skills and knowledge bases, and create intelligent agents for partners across the organization. Our mission is to democratize AI development across Amazon by providing robust, scalable tools that accelerate innovation — removing friction so builders can focus on solving customer problems.

We foster a collaborative environment where knowledge-sharing and mentorship are core to how we operate. Our team invests in technical growth through meaningful code reviews, intentional project assignments, and cross-functional partnerships that help you develop deep expertise in both AI technologies and large-scale system design.