Description

The Americas Global Sales Operations (GSO) team is building the future of sales. We operate with a startup mentality, build mechanisms that scale, and innovate solutions on behalf of our customers. Our team is responsible for supporting the rapidly growing Americas Commercial Sales business, from Sales Leaders to Solutions Architects and everything in between. We are obsessed with delivering results for customers and supporting sales organizations to shape the direction of the business. We are a diverse, innovative team that loves translating data, insights, and anecdotes into action.

About the Role
The Sales Insights, Analytics, and Data Science team is looking for a Sales Analytics & Insights Lead to understand customer trends and uncover new market opportunities. We leverage large data sets to surface insights on the productivity for our Sales, Technical Sales, and Sales Operations teams. Our goal is to create metrics and measure success of programs, build automated mechanisms for internal planning, and invent new ways of diving deep with data to drive specific business outcomes that will help us serve our customers in their journey to the cloud.

You should apply if you are passionate about data analysis, extracting and manipulating data using SQL and AWS native tools to build for scalability and conduct analysis. You will have strong communication and project management skills to work with key stakeholders and business partners, understand requirements, and deliver analytics products. You should also be able to demonstrate analytical thinking, business acumen, and a knack for working backwards from the customer's needs in a cross-functional environment. We are a “build once, use many” product and insights team!

Key job responsibilities
Key Responsibilities include, but are not limited to:
1/ Create visualization dashboards to accelerate information-to-action at scale
2/ Support annual planning activities and develop actionable insights
3/ Invent new ways to define and measure program effectiveness and organizational productivity
4/ Define the key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives
5/ Develop relationships and processes with sales, support, finance, HR, sales operations, and other stakeholders to identify and address reporting requirements
6/ Engage closely with Engineering and Business Intelligence partner teams to influence and guide their development roadmaps.
7/ Prepare ad hoc analysis & participate on projects as needed
8/ Be an expert in analytics tools required to support Sales and Sales Operations

This individual will need to collaborate effectively with internal end-users and cross-functional data teams to solve problems, implement new reporting solutions, and deliver successfully against high
standards. Additionally, you will partner with Sales teams to identify the insights and intelligence they require to understand, manage, and grow their business and develop solutions to Deliver Results at
scale across multiple dimensions. A successful individual is a person that has a proven work ethic that drives the desired results. This is a hands-on position - the ideal candidate must be willing to “roll up the sleeves”.

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.