Description

The AWSI Operations Analyst is responsible for the weekly cadence of pipeline business review preparation, building automation to make that preparation more efficient over time, running standardized territory management transactions, maintaining data quality through routine validation, and ensuring approval workflows keep moving.


Key job responsibilities
This role spans five interconnected areas that together keep AWSI's pipeline operations running smoothly and efficiently:

Weekly Pipeline Review Preparation Prepare the data, reports, and materials for the weekly sales pipeline review. Consolidate data from multiple sources, surface key movements and risks, and ensure leadership has a clear, actionable view of pipeline health.

Pipeline Analytics & Automation Build lightweight AI tools and applications to automate repetitive pipeline preparation tasks. Analyze closed-won pipeline to identify repeatable success patterns and apply those insights to similar in-flight opportunities.

Territory Management Transactions Process standard account assignment changes (adds/removes) following documented playbooks. Escalate edge cases to senior team members for policy interpretation.

Data Validation & Reporting Refreshes Run scheduled data pulls to keep trackers and dashboards current. Execute quality checks (hierarchy mismatches, classification issues, post-change validations) and flag anomalies for deep dive.

Approval Follow-ups Monitor pending approvals, engage approvers on standard transactions via the team inbox, and track status through completion.

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

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Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.