Electronic Trade Desk Analyst (FXGO), Enterprise Services, Financial Solutions
Bloomberg
Accounting & Finance, IT
New York, NY, USA
Posted on Sep 27, 2025
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
The Bloomberg Financial Solutions department is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.
What’s the Role?
Join our team in New York, our Global Headquarters, where you'll be a vital part of the Electronic Trade Desk servicing clients trading Foreign Exchange (FX) electronically via Bloomberg. You'll provide thoughtful and accurate solutions to incoming client queries, leveraging a deep understanding of both buy-side and sell-side FX trading workflows. The service we provide is a cornerstone of Bloomberg’s value proposition—and you will play a critical role in delivering it.
You will:
- Deliver exceptional client service to maintain client relationships and drive adoption of the FXGO product suite by conducting training sessions, managing projects, and channeling client feedback to internal stakeholders to help iterate on product development.
- Facilitate communication with Sales, Engineering, Product, and other internal teams to ensure client issues are accurately escalated and resolved.
- Serve as a trusted partner to FXGO clients, including banks, hedge funds, asset managers, corporates, and vendors partners.
Our Team
We provide 24/5 support for Bloomberg Professional Service users globally, working with all player types in the FX market—including buy-side/sell-side clients, corporate treasuries, and third-party vendors. Our desk provides real-time service to clients, helping them maximize the value of Bloomberg tools within their specific workflows. We are a calm and reliable voice in a fast-paced, volatile FX market. On any given day, we service a steady stream of client interactions across multiple channels -from trade lifecycle support to resolving technical issues. Our insights help clients make faster, better decisions using the Bloomberg platform.
Enterprise Services collaborates with Electronic Trading Sales, Implementations, Product, and Engineering teams to deliver strategic initiatives, product rollouts, and client onboarding. We also work cross-functionally across Enterprise Services teams in other asset classes and with Shared Services teams like VAULT, BTCA/RHUB, and TOMS. Supporting electronic trading products means you’ll gain deep expertise in FXGO and establish close relationships with internal stakeholders and clients alike.
You’ll Need To Have:
- 2–5 years of experience in Foreign Exchange: Client Services, Trade Support, Middle/Back Office teams within a reputable buy-side/sell-side institution or corporate treasuries; Experience working at single- or multi-bank FX trading platforms is a strong advantage
- A Bachelor’s degree from a four-year college or university
- Legal authorization to work full-time in the U.S. without current or future visa sponsorship
Our Ideal Candidate Would Have:
- Excellent communication and presentation skills
Communicates clearly and confidently with both clients and internal stakeholders. Strong written and verbal English (Spanish and/or Portuguese a plus). Comfortable creating and delivering impactful presentations for internal and client-facing audiences (e.g., PowerPoint). - Effective multitasking and time management
Comfortable working in dynamic environments and adjusting to shifting priorities. Able to balance multiple responsibilities—such as client conversations, product trainings, and project-based work—with focus and flexibility. - Analytical mindset with technical aptitude
Approaches problems with curiosity and structured thinking. Proficient in Excel (intermediate level); familiarity with tools like Python, SQL, or other programming languages is a strong plus. - Proactive and self-motivated
Brings a can-do mindset and demonstrates initiative. Takes ownership of tasks and sees them through, while seeking support or collaboration when needed. - Client-focused and collaborative
Builds trusted relationships, handles escalations professionally, and values team success. Energized by partnering with others to solve problems and deliver great client outcomes. - Curious and AI-forward
Actively explores AI tools to enhance productivity and workflow efficiency. Open to experimenting with emerging technologies to improve how work is done day to day.
What’s It Like to Work Here?
We work hard, set ambitious goals, and thrive in a fast-paced environment where everyone has a voice, regardless of title. Collaboration, respect, and trust are key to how we operate. Bloomberg is also deeply committed to giving back—whether helping local students learn to read or improving our communities through environmental projects, philanthropy is a core part of our culture.
- Learn more about Bloomberg: What is Bloomberg?
- View our Benefits in the U.S.