Bloomberg is a global leader in business and financial information, news, and insight. We use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the world rely on us for the information and tools they need to make critical investment decisions and stay connected across all sides of the financial community. To ensure the best experience for our employees across 176 offices globally, we provide the spaces and systems that enable our teams to work together with agility, productivity, and collaboration — no matter where they are.

The Bloomberg Financial Solutions department is at the forefront of ensuring success for both our customers and employees. Our team is built on five key pillars: sales, service, operations, culture, and brand. United by a common goal, we create meaningful relationships with clients by understanding their needs and delivering exceptional, end-to-end support — from sales and implementation through their ongoing partnership with Bloomberg.

Powered by an unparalleled combination of automation, innovation, access, and service, Bloomberg’s comprehensive and integrated enterprise solutions help buy-side firms generate alpha, serve clients, stay compliant, and grow profits in the face of change. From a single solution to an end-to-end workflow, our integrated services are tailored to client needs to increase efficiency and productivity — exponentially.

Our Team:

The Global Buy-Side Enterprise Service Team supports some of Bloomberg’s most complex and sophisticated buy-side customers who subscribe to our Order Management (AIM), Portfolio Enterprise Reporting (PORT), and Research Management (RMS) platforms.

What’s the role?

We have an exciting opportunity for a talented professional to join the team in a client-facing role, serving as a product and workflow subject matter expert. You’ll work directly with portfolio managers, traders, risk and performance analysts, and back- and middle-office professionals. This role demands a consultative mindset, a culture of ownership, and strong problem-solving and interpersonal skills.

You’ll build trusted adviser relationships with key clients, ensuring their satisfaction and success with Bloomberg’s Buyside Solutions.

We’ll Trust You To:

• Deepen your expertise across Bloomberg’s Buyside Solutions — including PORT, AIM, RISK, and RMS — and develop a strong understanding of client workflows to deliver world-class service
• Provide operational support and consultation, including cross system integrations, while advising clients on workflow optimization and best practices
• Deliver proactive, pre-emptive support by monitoring client workflows, identifying systemic issues, and managing critical escalations with urgency and precision
• Identify opportunities to enhance service quality, streamline processes, and provide competitive advantages for clients using Bloomberg’s tools
• Create and maintain workflow documentation, runbooks, and configuration guides to ensure global service continuity and transparency across teams
• Serve as a trusted point of contact for key client stakeholders, collaborating with internal partners — from Engineering to Product — to enhance the overall client experience