Transformation Program Operations Reporting SVP – C14

The Office of the CAO is responsible for driving Citi’s Transformation, which is an unparalleled opportunity to modernize and simplify our bank so that we improve how we serve our clients, make Citi an easier place to work and ultimately benefit our shareholders. The Transformation is not merely about meeting regulatory requirements. Citi is raising the bar and using this as an opportunity to reevaluate the way we do business. Getting this right will make us better in everything we do for our clients. We will be a simpler bank. A bank that is easier to do business with and to work at. A bank that sets the standard for excellence in data, culture, and our risk-and-control environment.

The Transformation Program Operations Reporting SVP is accountable for the execution and management of complex and critical Regulatory/Management reports that span multiple Program groups across the bank. The role requires a comprehensive understanding of multiple Program Groups and how they interact to achieve the objectives of the reports/dashboards. Strong attention to detail, data quality, and time management are a necessity. Excellent communication skills are required to negotiate internally, often at a senior level.

Responsibilities:

• Own day-to-day execution and management of Regulatory/Management Reporting to facilitate review and engagement around project status, risks, “path to green", etc.
• Own and develop data quality controls for reporting
• Drive adherence to program processes, procedures, methods, and standards for project delivery and leverage across the project
• Apply comprehensive understanding of concepts and procedures within own area and knowledge of other areas to resolve issues that have impact beyond own area
• Identify stakeholders and key organizations to build/manage relationships with each
• Engage with all stakeholders to collect feedback, build-out reporting requirements and prioritize system enhancements
• Work with developers and vendors to translate requirements into technical specifications
• Ensure enhancements meet requirements, coordinate UAT and manage its delivery, including communications and training documentation
• Devise creative solutions when faced with roadblocks, issues, or other constraints
• Develop and implement best-practices that seek efficiency in reporting execution
• Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across projects and with Senior Management

Qualifications:

• 10+ years relevant experience
• Expert in development of Program Management level reporting to Regulators and Senior Management
• Advance level of experience using MS Office applications (Word, Excel, PowerPoint)
• Experience using various Business Intelligence tools (Power BI, Tableau, and MicroStrategy)
• Ability to independently and effectively work across all levels of management and across functions to accomplish goals
• Strong analytical expertise and detailed oriented
• Strong project management skills and ability to coordinate several reports and projects at once

Education:

• Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Aug 27, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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