For this role within Citi Wealth, Investment Solutions, Citi Investment Management (CIM), the key responsibilities of this global role are the following:

• Oversee all aspects of CIM business management related to the daily operating platform and environment. Key functions articulated below:
• Oversee daily operational workflows, ensuring efficiency, accuracy, and adherence to established policies and procedures.
• Analyze data processing issues to implement and improve resiliency of the application supported.
• End-to-end oversight of error management processes, including ensuring timely remediation, appropriate documentation and escalation, and implementing preventative measures.
• End-to-end oversight of vendors/systems, including BAO, expense/invoice processing and validation, and vendor exit strategy
• Report, document, and present matters to relevant global governance forums. Business lead in organizing and facilitating CIM governance forums.
• CIM lead in assessing client complaints, identifying emerging concerns and initiating corrective actions where needed.
• CIM lead in MCA control management and efforts to improve control health and remediations.
• CIM lead in issues and corrective action plans management and delivery.
• Project management of select business change initiatives.

Qualifications:

• 6-10 years experience.
• must be extremely organized, motivated and a self-starter
• Ability to prioritise is key as is ability to juggle several tasks at once.
• Must work well under pressure whilst, enthusiastic, hard-working and positive
• Desire to improve processes
• Advanced working knowledge in the Equities IT space and exposure to Cash Prime Brokerage flows.
• Track record as a Business Analyst within the Financial Services/Investment Banking industry.
• Excellent oral and written communication skills and ability to facilitate discussions
• Ability to quickly grasp and understand new concepts / requirements and related product / functional knowledge
• Experience of working with Agile Methodologies and Tools.
• Team player and relationship management skills
• Ability to work under pressure and manage tight deadlines
• Ability to learn/understand some technical implications of system design
• Willingness to ask questions, challenge the process and seek out answers
• Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
• Excellent analytical and problem-solving skills
• Knowledge of the SDLC.

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$142 320,00 - $213 480,00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

abr 03, 2026

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