The Trade Operations Specialist

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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Trade Operations Specialist is responsible for the efficient and accurate processing of client transactions, ensuring compliance with all internal and external requirements. This role demands a high level of attention to detail, adherence to regulatory mandates, and continuous interaction with clients and internal teams.

Key Responsibilities

• Client Transaction Processing:
  • Timely and accurate processing of all types of client transactions (e.g., order entry, trade confirmation, settlement processing).
  • Verification of the correctness and completeness of documentation related to transactions.
  • Interaction with counterparties and internal departments to ensure seamless transaction execution.
• Client Interaction:
  • Prompt response to client inquiries and provision of necessary information within established Service Level Agreements (SLAs).
  • Resolution of issues and problems related to transactions, ensuring a high level of client satisfaction.
  • Maintaining professional and courteous communication with clients.
• Adherence to Policies and Procedures:
  • Strict adherence to all corporate policies, industry standards, and regulatory requirements.
  • Ensuring that all operations comply with departmental and company internal procedures.
  • Participation in audits and reviews, providing necessary information.
• Execution of Manager's Assignments:
  • Timely and high-quality execution of tasks and assignments given by the direct manager.
  • Proactive communication with the manager regarding task status and potential risks.
• Participation in Departmental Processes:
  • Active participation in improving operational processes, identifying, and proposing solutions to enhance efficiency and reduce risks.
  • Collaboration with other departments (e.g., Compliance, Risk Management, IT) to ensure a comprehensive approach to operational activities.
  • Involvement in the training and development of new team members.

Education:

• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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