Benefits Specialist
CLEAR
Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
CLEAR is seeking a Benefits Specialist to join our Benefits team. In this role, you’ll be a trusted resource for employees, guiding them through their benefits options and ensuring programs are administered with accuracy, compliance, and care. You’ll manage health, welfare, retirement, and leave programs while helping to shape our benefits strategy and deliver a best-in-class employee experience.
What you'll do:
Benefits Administration
- Administer health and welfare plans, including enrollments, changes, and terminations
- Process required documents through payroll and insurance providers to ensure accurate recordkeeping and proper deductions
- Reconcile vendor billing and benefits statements
- Administer the company’s 401(k) plan, including enrollments, changes, loans, rollovers, and terminations
- Oversee COBRA administration and qualifying life events
- Conduct health and 401(k) benefit orientations for new hires
Leave & Claims Management
- Process disability, FMLA, ADA accommodations, Paid Family Leave, and Workers’ Compensation claims
- Act as the primary point of contact for employees navigating leaves of absence
Compliance & Reporting
- Ensure compliance with ERISA, HIPAA, ACA, IRS, and other federal/state/local regulations
- Support compliance and reporting requirements, including summary plan descriptions, nondiscrimination testing, and Form 5500 preparation
- Perform periodic audits of HRIS records and vendor billing
Employee Experience & Vendor Management
- Serve as an advocate and trusted resource for employees regarding benefits questions and escalations
- Play a major role in Open Enrollment planning, communications, and employee education
- Partner with vendors and brokers to improve service delivery and resolve escalations
- Provide training, communications, and presentations to educate employees about their benefits
Strategic Initiatives & Projects
- Collaborate with the Senior Benefits Manager to evaluate benefit offerings and recommend enhancements
- Lead ad-hoc projects and support the launch of new benefits initiatives
How you'll measure success:
- Resolution time and employee satisfaction with benefits support
- Accuracy of payroll file processing and vendor billing
- Compliance results in audits and reporting
- Quality of leave tracking and coordination
- Clear communication channels established with People team stakeholders
What you're great at:
- Bachelor’s degree in Human Resources, Business Administration, or equivalent experience
- 3–5+ years of U.S. benefits administration experience in a mid-to-large organization
- Deep knowledge of health, welfare, retirement benefits, and leave administration
- Excellent Excel and HRIS skills (Workday experience preferred)
- Excellent communication, problem-solving, and organizational skills
- Ability to thrive in a fast-paced environment with a focus on employee service
How You'll be Rewarded:
At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.
We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $80,000-$100,000, depending on levels of skills and experience.
The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units
CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
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