OVERVIEW:

Do you have a passion for technology, storytelling, and finding solutions for our customers? Then, you would be the perfect fit as our next Technical Solutions SME!

The Technical Solutions SME acts as a Solutions Expert for their domain; project management and Agile in scoping, creating, and architecting our Codecademy solutions. Technology Solutions SMEs have a passion for technology and are experts in their field who are responsible for the design of customer-focused solutions, including Live training and webinars, and authoring market leading solutions.

OPPORTUNITY HIGHLIGHTS:

• Assist the sales team in mapping out content to address solutions for specific customer scenarios
• Create and maintain a series of solution plans for their domain of expertise and provide compelling presentations to customers
• Prepare for (and pass) industry certifications as needed
• Create effective and engaging content learning journeys with the learner in mind
• Provide guidance and coaching to our curriculum team on how to help with customer pin points
• Provide subject matter expertise for a variety of sales and GTM initiatives
• Conduct on-going research and develop solutions that will assist the sales cycle
• Collaboration with team members to ensure consistent and high-quality solutions
• Demonstrated proficiency in the development and delivery of training/facilitated learning
• Prior experience in an educational or technology-based organization is ideal
• As needed author and deliver live training, webinars, or thought leadership peieces
• Experience in a fast-paced and agile environment is also beneficial in this challenging position

SKILLS & QUALIFICATIONS:

• Must be willing to pursue additional training and certifications as needed
• Excellent writing, communication, and presentation skills required
• Technical acumen in Project Management and Agile
• Ability to contribute in a team-oriented environment, exhibiting cooperation and team spirit, is necessary
• Flexibility and adaptability in both action and thought are necessary
• Ability to embrace continuous change and exhibit the adaptability to work within demanding deadlines
• Strong time management and organizational skills; attention to detail and initiative
• Well-developed problem-solving skills are a necessity

Target base salary range for this job requisition is anticipated to be $74,000 to $117,000 annualized.

We also offer participation in the Company Bonus Program and full benefits. The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

Codecademy has helped over 45 million people learn to code. Join one of the most exciting technology companies in New York as we change the way people learn and advance their careers.