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Business Process Specialist



United States · Remote
Posted on Tuesday, September 19, 2023

Joining Collibra’s Business Operations team

  • Collibra is looking for a Business Process Specialist to help us scale and reduce friction. You will report to the Director of Business Operations and be responsible for leading and overseeing continuous improvements in all things Quote-to-Cash (Q2C).
  • Living Collibra’s value of “Embrace and drive change”, you will work cross-functionally to root out inefficiencies and friction in our Q2C process as well as introduce new automation opportunities to improve and scale business processes.

Business Process Specialist at Collibra is responsible for:

  • Working on our Q2C process improvement initiatives in partnership with IT to further the overall business goals
  • Understanding the full Q2C ecosystem and all up/down stream impacts to ensure transactions and data flow properly between various systems and teams
  • Participation in key project phases from requirements definition, testing, sign-off, and change management
  • Assisting our Deal Desk team in contract routing, deal closure, and license delivery within Salesforce
  • Fostering cross-functional partnerships with Sales Ops, Enablement, Deal Desk, AR, and IT to execute on these initiatives

You have:

  • A bachelor’s degree or equivalent related working experience is required
  • 3+ years of experience working in a Commercial function within the SaaS industry (Deal Desk, Finance, Sales Operations experience)
  • Experience with Salesforce.com Sales Cloud, CPQ, Salesforce.com reporting and an understanding of how they enable the end-to-end sales process
  • A proven record of success in driving improvements in sales efficiency and building systems for scale
  • The ability to facilitate cross-team discussions, drive decisions, and obtain buy-in for change
  • This position is not eligible for visa sponsorship

You are:

  • An independent, self-starter with strong organizational and time management skills
  • Able to “see the big picture” across people, process, data and systems and how to drive change that is in line with the goals and priorities of the business
  • Excited to design and build new operational processes and be a driver of change in a fast-growing company
  • Able to be a collaborative partner to define operational strategy and best practices with cross-functional leaders and teams
  • Someone with strong intellectual curiosity to continually challenge the status quo and explore what should be changed to best meet evolving business needs
  • Well versed in project management methodologies

Measures of success:

  • Within your first month, you will gain an understanding of Q2C systems, deal closure and license provisioning processes, and products at Collibra
  • Within your third month, you will be working on tier 2 and tier 3 Salesforce and CPQ projects and assisting with contract routing, deal closure, and license delivery
  • Within your sixth month, you will be developing BRDs and leading new Business Ops Salesforce Lightning and CPQ projects, in partnership with Corp IT, to drive the future direction of Collibra’s Q2C processes

Compensation for this role

The standard base salary range for this position is $88,000 - $121,000 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer equity ownership at every level, bonus potential, a Flex Fund monthly stipend, pension/401k plans, and more.


Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our {Be}well benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off.

Professional Development

Collibrians are ambitious and inventive, and we want to develop our skills individually and as a team. You’ll have access to LinkedIn Learning and other development opportunities, as well as other rewards and recognition programs to help grow your career.

Health Coverage

We strive to remain locally competitive and globally equitable. This means comprehensive offerings including medical, dental, vision, and mental health benefits for you and your family.

Paid Time Off and Flexibility

We provide unlimited paid time off, global leave policies for a variety of personal and family circumstances, company-wide wellness days off throughout the year, meeting-free Wednesdays, and a flexible culture to help balance your work and your life.

Diversity, Equity, and Inclusion

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

Learn more about Collibra’s benefits.

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category.