About Cornell Tech:

Cornell Tech is a graduate campus of Cornell University that brings together faculty, students, business leaders, and tech entrepreneurs in a catalytic environment to reinvent the way we live in the digital age.

A hallmark of Cornell Tech is a rapid pace of change and growth, which serve as opportunities to pursue excellence and improvement, not merely scale. We iterate to learn quickly from our activities and to improve our programs and ways of working. We further expect our organizational structure to continue to change, given the pace of our activities and programs and our iterative learning process. We see Cornell Tech serving as a model organization for our students, demonstrating the operations of a highly effective, dynamic, information-age organization.

About Break Through Tech:

Break Through Tech empowers, trains, and connects students from different lived experiences to influential tech opportunities. We are focused on launching a generation of diverse tech talent into the workforce with an emphasis on Black, LatinX, Native American, low-income women, and gender non-conforming individuals because those who break into today’s tech jobs will be writing the rules that will shape the future for all of us.

Position Summary:

Break Through Tech is seeking a Program Specialist to coordinate the successful delivery of our innovative work-based learning programs. In this role, you will work with and support other program team staff, industry professionals, graduate students, and temporary staff who will in turn work directly with our students as they build their professional and technical skills through traditional classroom learning as well as hands-on technical projects.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Successful candidates will need to have and display the following competencies as part of this role:

Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Represents own interests while being fair to others and their areas; Partners with others to get work done; Credits others for their contributions and accomplishments; Gains trust and support of others

Communicates Effectively - Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels; Attentively listens to others; Adjusts to fit the audience and the message; Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions

Resourcefulness - Marshals resources (people, funding, material, support) to get things done; Orchestrates multiple activities simultaneously to accomplish a goal; Gets the most out of limited resources; Applies knowledge of internal structures, processes, and culture to resourcing efforts

Instills Trust - Follows through on commitments; Is seen as direct and truthful; Keeps confidences; Practices what he/she preaches; Shows consistency between words and actions

Drives Results - Has a strong bottom-line orientation; Persists in accomplishing objectives despite obstacles and setbacks; Has a track record of exceeding goals successfully; Pushes self and helps others achieve results

This is a full-time, benefits-eligible 3-year term position with the possibility of renewal. This is a hybrid position with the expectation to work at least 1 day per week (Wednesday) on the Cornell Tech campus in New York City. Flexible work schedules are subject to change.

• Visa sponsorship is not available.
• Starting salary range: [$75,600 to $85,000]

Essential Functions Include:

Program Operations- 55%

• Coordinate the successful delivery of program activities for participants:
  • Collaborate with other program staff to develop long range goals, action plans and measurement/evaluation processes; regularly review program strategic plan and assess effectiveness of the program in achieving it; determining any adjustments needed.
  • Implement and help inform the development of programmatic policies and systemic procedures.
  • Participate in and recommend strategic and operational planning for programs.
  • Coordinate program activities both in-person and online.
• Track and report on program health metrics and outcomes; make necessary adjustments to improve effectiveness.
• Monitor student engagement and progress; partner with other staff to ensure we intervene appropriately to maximize retention, completion and outcomes attainment.
  • Work to resolve student issues in partnership with program staff and supporting teams
  • Serve as a resource and liaison to students, connecting students with support resources as appropriate within Break Through Tech and beyond.
  • Provide guidance, advice, and oversight to student groups and organizations.
  • Facilitate and develop student community to drive retention.
• Help to plan and execute key events and program activities for participants including orientation sessions, training workshops, social events and other core experiences.
  • Work behind-the-scenes with other team members to produce events and experiences
  • May facilitate activities or present information during events and experiences

Program Coordination- 30%

• Partner with Program Leadership to identify and triage operational issues across cohorts and sites including communications, project management, operations planning, etc.
• Manage centralized systems that serve all team members across cohort and sites, such as Customer Support Desk, Student Slack, Student Newsletter, survey distribution and analysis, data management etc.
• Support Program Leadership in organizing and running team meetings, team building events and regular planning cadences (i.e. Quarterly Planning, Project Planning, etc)
• Develop and maintain effective relationships with various stakeholders, both internal and external
• Research, recommend, and implement programmatic policies, procedures, and practices
• Provide other administrative and operational support as needed to ensure successful program delivery, including cross-site project management, vendor and contract management, marketing and communications, budget management and goal alignment, as well as data and reporting.

Volunteer and/or Temporary Staff Management- 10%

• Support volunteer, host company and temporary staff recruitment, hiring, onboarding and management.
• May supervise volunteers, host companies or temporary staff who contribute to program delivery.

Other position-related responsibilities- 5%

• Participate in projects or other duties as assigned with occasional work responsibility falling above or below current classification.
• Completion of any university required compliance trainings.

Required Qualifications:

• Bachelor’s degree and 3 to 5 years relevant experience or equivalent combination
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, volunteers and community members.
• Passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.
• Prior coordination or operations experience, preferably in the early career, internship or higher educational space
• Data-driven decision maker with experience leveraging tools including Microsoft Excel / Google Sheets, Microsoft PowerPoint / Google Slides to evaluate and report on impact and effectiveness
• Excellent written and verbal communications skills, particularly when working with high level internal and external stakeholders
• Detail-oriented and organized systems thinker
• Ability to thrive in a fast-moving, quickly changing work environment

Preferred Qualifications:

• Experience working with diversity, equity, inclusion, and wellbeing programs.
• Deep expertise with early career programs (internships, apprenticeships, mentorships, new grad programs) in the technology industry
• Experience working with highly technical audiences (software development, computing, data science, AI)
• Experience leading programs for and with undergraduate students

Culture of Inclusion and Community Standards :

As a university founded to be a place where “…any person can find instruction in any study,” diversity and inclusion are at the core of our values and mission. We strive to be a welcoming, caring, healthy, and equitable community where students, faculty, and staff with different backgrounds, perspectives, abilities, and experiences can learn, innovate, and work in an environment of respect, and feel empowered to engage in any community conversation. As a member of the Cornell University community, it is important to recognize our shared responsibility to each other to cultivate a culture of inclusion for all. Cornell Core values

As an individual contributor you will model and support a culture of diversity, equity, inclusion, and wellbeing and continually seek to understand how your role, behaviors, and actions impact the success of this culture.

While position responsibilities vary greatly, the Skills for Success and Leadership Skills for Success are foundational to what is expected of every employee and leader working at Cornell. These skills are essential for individual and organizational success. Staff Skills for Success; Leadership Skills for Success

Rewards And Benefits:

Competitive compensation, generous time-off, and great benefits …More on Cornell Benefits

University Job Title:

Coord Program II

Job Family:

Student Services

Level:

F

Pay Rate Type:

Salary

Pay Range:

$73,534.00 - $95,395.00

Remote Option Availability:

Hybrid

Company:

Contact Name:

Evelyn Gordon

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2025-01-13