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Senior Product Designer, Storefront Consumer Engagement

DoorDash

DoorDash

Product, Design
New York, NY, USA · Seattle, WA, USA · San Francisco, CA, USA
Posted on Saturday, May 18, 2024

About the Team

Storefront is DoorDash’s first software-as-a-service product: A white label online ordering platform that enables merchants to accept first party orders from their own customers straight from their website, with delivery and fulfillment powered by DoorDash.

The Storefront Design team is on a mission to empower merchants to easily and efficiently operate their business, grow sales, and build lasting relationships with their customers online and off.

Storefront is at a pivotal point of growth. We are expanding fast and defining the vision and strategy for the future of Storefront as we build our teams. We're looking for designers who are excited to drive product strategy for a new product and build zero to one experiences.

About the Role

As a senior product designer on the Storefront consumer engagement team, you will own a growing suite of products allowing merchants to engage their customers across their digital ordering channels such as web and app. Your work will help merchants increase sales, create a sense of community and extend their hospitality to digital channels. You will define the strategy and design vision for uncharted areas like omni-channel loyalty, dine-in engagement, marketing automation and customization. You will work with a diverse team of product managers, developers, researchers, content strategists and more, to build an outstanding and differentiated consumer experience.

We are still in an early stage, which means you'll have opportunities to shape our culture and process from the ground up, and work on big, meaningful design problems.

You'll report to our Director of Merchant Design in our Merchant Design team in our Product Design org. This role is hybrid, working 2-3 days a week onsite and the rest working from home.

You're excited about this opportunity because you will…

  • Own the user experience of products end-to-end, including contributing to product strategy, running design sprints, and crafting visions
  • Work cross-functionally with product managers, engineers, and other disciplines to build and ship your designs
  • Deliver and refine clear storytelling around product needs and opportunities
  • Create, collaborate, and refine flows, prototypes, and high-fidelity visuals
  • Design and ship high quality product improvements

We're excited about you because…

  • You are a senior-level IC with 5+ years of work experience
  • You enjoy working in ambiguous problem spaces, and bring clarity to your teams through your mastery of the design process (and the occasional design sprint)
  • You are passionate about driving product strategy and vision for new product areas
  • You skilfully balance strategy, research, interaction design, and visual design to achieve simple and elegant solutions
  • You value high quality well crafted visual design, and care about the details

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:
$152,000$228,000 USD
New York Pay Range:
$152,000$228,000 USD
Washington Pay Range:
$152,000$228,000 USD