Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

The Talent Team at Shopify is dedicated to building the best product in the world, supported by a world-class team and culture. Our focus is on hiring the best people, cultivating individual and team value, and establishing the talent systems that will allow us to continue delivering excellence.

We are looking for a Senior Lead, Business Partner to join us during an exciting time of growth. The right fit for this role is an accomplished Business Partner who thrives in a fast-paced environment with a high level of ambiguity. Someone who is not afraid to challenge and pushback but does so with integrity and grace.

• Drive Impact Through Craftsmanship: As a hands-on leader, you'll exemplify our emphasis on craftsmanship over traditional HR, directly contributing to projects and initiatives while fostering a collaborative environment where team members can excel.

• Embrace T-Shaped Leadership: Leverage your broad HR expertise and deep specialization to proactively address diverse business needs, from strategic workforce planning to employee engagement, ensuring seamless alignment with our non-hierarchical, agile culture.

• Champion Non-Hierarchical Collaboration:Facilitate cross-functional partnerships and empower team members at all levels, promoting a culture where innovation thrives through shared ownership and accountability, rather than top-down direction.

Responsibilities

• Develop a deep understanding of Shopify, and build high trust battery with leaders to strategically influence and provide expert-level consultation and solutions

• Develop and implement the talent strategy that aligns to and moves the business goals and objectives forward, focused on attracting, retaining, engaging, and developing our talent density

• Build compelling narratives and influence senior leaders to create comprehensive, 'outcome where everybody wins' solutions for the business and employee experience by using analytics and insights

• Advise on efficient org design and development to facilitate current and future business goals

• Provide an “outside of the box" perspective to Senior Leadership Team as a Talent subject matter expert

• Executive coaching for Senior Leadership Teams helping individuals reach their full potential and supporting the team efficiency with skilled facilitation

• Contribute to the development and growth of the broader Talent Team through leadership, coaching, and team building

• Possess a track record of strong leadership capability and want to model the behaviours and expectations of our leaders

Qualifications

• You have a proven ability to create strategy and vision, as well as manage the execution of work

• Excellent judgment, analytical thinking, and problem-solving skills

• Comfort with ambiguity and can collaborate across multiple areas in order to achieve common organizational objectives

• You navigate decisions through relationship building, strong business acumen, and the ability to balance the two

• You are a strong communicator and a leader capable of working with all levels of people cross-functionally and globally

• Knowledge and understanding of local legislation as it relates to labor laws and Talent matters within the Americas region