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Global Program Manager, Compliance Operations



Legal, Operations
New York, NY, USA
Posted on Thursday, October 26, 2023
Global Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people’s issues and are strong advocates for the Meta community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. Compliance Operations (within Global Operations) plays a critical role in Meta to provide excellent Operational Compliance with Legal and Regulatory Obligations globally. If you like helping people, Global Operations is for you. As a Global Program Manager for Compliance, you will be responsible for supporting risk discovery and mitigation across Financial, Third-Party Developer and Privacy Operations, as well as assigned projects and the cross-functional efforts associated with their delivery.

Global Program Manager, Compliance Operations Responsibilities:

  • Leverage your knowledge of Financial Compliance, Third-party Developers and/or Privacy as a domain expert in order to effectively advocate for our operational needs with key stakeholders (e.g., Product, Engineering, Legal, and other cross-functional teams).
  • Prepare communication materials and progress tracking for multiple audiences including supporting material for Meta executives and Global Operations Leadership.
  • Distill and present complex data insights to inform and facilitate strategic decision-making, surface high-impact trade-offs, and develop well-reasoned recommendations to guide leadership in navigating intricate operational, legal, and compliance risk assessments.
  • Identify and scope opportunities to improve operational efficiencies, improve quality, and implement scalable solutions
  • Project-manage and prioritize work based on urgency and complexity while building operational cadences across technical and operational teams to coordinate work and identify resource needs, operational constraints and craft overall response to needs across Financial, Developer and Privacy Compliance.
  • Escalate key gaps to policy partners, Legal, and Community Operations, taking ownership of driving collaborative efforts to close these gaps and achieve compliance.
  • Set priorities, multi-task and work independently in a dynamic, rapidly changing workplace

Minimum Qualifications:

  • 5 + years of program management experience scoping, developing and implementing compliance programs.
  • Experience in project management and change management
  • Track record of collaborating cross-functionally, partnering with multiple teams, such as Engineering, Legal, and Data to build solutions
  • Experience problem-solving, drafting/proven communication, and presentation skills.
  • Experience using data and insights to develop targeted programmatic efforts to address problems and opportunities
  • Experience communicating with technical and business stakeholders
  • Self-starter, intellectually curious and resourceful when faced with limited options
  • Experience acting independently across competing priorities

Preferred Qualifications:

  • Experience in legal operations for a tech company
  • Experience in the Financial, Legal, Public Policy or Compliance space

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.