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Regional Manager II - Retail Stores

Gopuff

Gopuff

New York, NY, USA
Posted on Apr 1, 2025
The Regional Manager II role is an intense and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a team of General Managers. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.
Gopuff takes pride in creative problem solving and in-person collaborating to make quick and informed decisions. This role will mostly be remote and include travel 3-4 times a week, where you will be able to showcase your creativity and build strong relationships with teams in a cross functional manner. The team is targeting someone currently located in the New York Metro.

Responsibilities

  • Support your territory team of local general managers in their daily efforts to ensure that we have the proper direction for managing day-to-day operations.
  • Coach and develop team members in your sites to continue to improve while preparing them to take on new roles and responsibilities.
  • Track daily/weekly/monthly/quarterly/annual metrics to measure success.
  • Develop strategies to improve the experience that we deliver to our customers.
  • Monitor Damaged and Expired products and goods.
  • Maintain control of shrink by resolving any opportunities.
  • Develop and oversee upward reporting to ensure HQ leadership is connected to the field.
  • Serve as the liaison between department rollout, local territory execution and other department leadership partners.
  • Remain knowledgeable of local competition that could impact the business.
  • Acquire top talent through direct involvement in the interview, hiring, and on-boarding process
  • Ensure your sites are operating at appropriate staffing levels and anticipate needs.
  • Assist in the launch of new sites within your territory.
  • Regionally-based leader dedicated to their territory.
  • Have 10+ years of retail leadership experience and the having managed >25M in P&Ls.

Immediate Responsibilities

  • Develop a deep bench of talent by focusing on performance management and succession planning.
  • Manage regulatory compliance and address any lapse within corporate policies or local laws.
  • Can lead 10+ sites in 5+ states.
  • Extensive travel and have a market presence 3-4 days a week.
  • D&A and Business Development background preferred.