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Digital Authentication Specialist I

Grailed

Grailed

This job is no longer accepting applications

See open jobs at Grailed.
Remote · United States
Posted on Tuesday, February 13, 2024

About the Team

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

Our team prides itself on providing an environment that encourages learning and growth, giving you the opportunity to lead your own projects and take pride in the work you do. We're constantly looking for chances to create a more inclusive, fun, collaborative, and effective work environment.

In this role, you will:

  • Authenticate listings
    • Review and authenticate listings before they are available for sale
    • Remove unsafe listings or listings that don’t meet our marketplace standards
    • Ensure that listings are accurately described (size, condition) and in the right strata
    • Respond to community and marketing requests for additional item moderation
    • Review authentication defect reports to understand the nature of inauthentic items that made it through the authentication process to support the team’s continuous improvement efforts
  • Train and develop authentication skills
    • Stay accountable to authentication performance feedback
    • Stay up to date on how to authenticate specialty brands
    • Develop light-weight authentication resources for team-wide use
    • Attend training or mentorship sessions with team leads to increase brand and authentication knowledge
    • Host training or conduct mentorship sessions to contribute to team learning
  • Contribute to company-wide initiatives and OKRS
    • Understand how authentication work affects Error Rate and metrics for the item authentication team overall
    • Recognize how authentication volume affects SLA and metrics for the item authentication team overall
    • Contribute to the ideation, development, and implementation of process improvement or metric improvement initiatives within the team as needed
    • Support Team Lead on administrative tasks in service of strata-wide metrics and KRs
    • Attend and participate in All-Hands meetings with the Item Authentication team
  • Other duties as assigned

We are looking for:

  • Strong knowledge and interest in fashion/resale
  • Strong authentication abilities in at least three distinct designers, with the ability to develop further.
    • Desired areas of expertise include, but are not limited to:
      • Balenciaga
      • Chrome Hearts
      • Dior
      • Gallery Dept.
      • Goyard
      • Louis Vuitton
      • Moncler

  • Someone with a passion for Grailed, seeking to positively impact the community.
  • Highly independently motivated
  • Demonstrated business/analytical problem-solving skills
  • Google Docs, Slides proficiency, Google Sheets proficiency is a plus, with the expectation that the candidate will reach proficiency by the 90-day mark.
  • Professionalism: Impeccable judgment when trusted with sensitive, non-public data and information
  • Exhibit Grailed Values: Ownership, Empathetic Approach, Continuous Improvement, Solutions Focus, and Community Driven
  • Formal or informal leadership experience is a plus
The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.
Hiring Range:
$22$24 USD

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of over 50M members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 50 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

This job is no longer accepting applications

See open jobs at Grailed.