IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet

• Gather business requiremen and understand and map the full life cycle of business processes to ensure compliance with internal and external policies.
• Works on complex problems where analysis of situations or data requires an evaluation of multiple dependent and co-dependent factors.
• Analyze metric reports to identify & interpret trends, variances and business performance. Communicates findings in a clear and concise format.
• Work to optimize system performance and participates in process design or improvement initiatives.
• Participate in identifying, creating, and monitoring current process metrics, process mapping, and if/then analysis on proposed process changes.
• Assist with and/or creates project documentation, including functional, technical and conceptual design specifications, requirements/due diligence, use-cases, testing scenarios, process flow charts etc.
• Update documentation for internal system application and integration projects, including user and internal documentation.
• Utilize various software tools and applications for data extraction and analysis for project support.

• BS / MS degree in Computer Science / Computer Engineering / Information Technology or other related subjects
• At least 4 years of work experience as Business Analyst
• Must have experience in Banking business / Financial Services
• Exceptional analytical and conceptual thinking skills
• Able to influence stakeholders and work closely with them to determine acceptable solutions
• Excellent documentation skills
• Fundamental analytical and conceptual thinking skills

• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook
• A track record of following through on commitments
• Excellent planning, organizational, and time management skills
• Good command of English communication