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UX Research Lead

IBM

IBM

This job is no longer accepting applications

See open jobs at IBM.See open jobs similar to "UX Research Lead" Tech:NYC.
Design
USD 227,428-235k / year + Equity
Posted on Apr 22, 2025
Your role and responsibilities

UX Research Lead, IBM Corporation, San Jose, CA:

  • Define, prioritize, and execute a program of research using a range of methodologies including quantitative behavioral analysis and leveraging the principles of Human Computer Interaction (HCI).
  • Lead a team of researchers help drive best practices for research methods, lead by example, mentor junior researchers, and contributing to the creation of repeatable processes that enable a UX research organization to grow and scale.
  • Analyze study data using statistical software such as SPSS Statistics and R Studio and visualization software such as Cognos Analytics to communicate findings in compelling and actionable manner.
  • Work with the leadership on the product side and utilize deep understanding of AI/ML Lifecycle frameworks to inform direction of products that leverage cutting-edge technologies and concepts including Generative Artificial Intelligence (GenAI), Machine Learning (ML), and Robotic Process Automation (RPA).
  • Utilize: Human Computer Interaction (HCI) principles, quantitative behavioral data analysis, SPSS Statistics, RStudio, Cognos Analytics, AI/ML Lifecycle management methodologies.

Required: Master’s degree or equivalent in Psychology, Data Science, Human Computer Interaction or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as a UX Researcher, UX Designer, UX Research Team Lead or related. One (1) year of experience must include utilizing Human Computer Interaction (HCI) principles, quantitative behavioral data analysis, SPSS Statistics, RStudio, Cognos Analytics, AI/ML Lifecycle management methodologies. WJ147. $227428 to $235000 per year. Full time.

Required education
Master's Degree
Required technical and professional expertise

Master’s degree or equivalent in Psychology, Data Science, Human Computer Interaction or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as a UX Researcher, UX Designer, UX Research Team Lead or related. One (1) year of experience must include utilizing Human Computer Interaction (HCI) principles, quantitative behavioral data analysis, SPSS Statistics, RStudio, Cognos Analytics, AI/ML Lifecycle management methodologies.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

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