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Technical Program Manager



IT, Operations
New York, NY, USA · Remote
Posted on Friday, June 2, 2023

Who We Are

Imprint is building a next-generation co-branded credit card company to serve America’s great brands. Today our partners include H-E-B, Central Market, Westgate Resorts, and Holiday Inn Club Vacations. Imprint is backed by Kleiner Perkins, Thrive Capital, and Affirm. We are focused on building a brilliant team who want to change payments and who embody Imprint’s Operating Principles.

The Role

We’re looking for a Technical Program Manager to join our Product team to play a critical role in our execution process with Engineering. In this role you’ll lead the planning, development, and release of cross platform, large scale initiatives. Another important part of this role is streamlining our execution methodology. You will be successful in this role if you are excited about using technology and automation to decrease operational overhead while also improving cross functional awareness.

Your Day-to-Day

  • Own and facilitate sprint planning across development teams
  • Determine and document project timelines and complexity
  • Lead execution for feature development and execution for large projects spanning across multiple platforms, languages, and internal teams in different time zones
  • Ensure release planning is tracked and managed effectively, and communicated throughout the organization
  • Develop and iterate on product release checklists with relevant stakeholders in line with our regulatory requirements
  • Work closely with Product and Engineering on capacity planning at both a high level during quarterly planning and sprint by sprint
  • Track team velocity and evaluate and recommend organizational updates to improve project development and delivery
  • Advocate and leverage automation to decrease manual process related tasks

We Are Looking For Folks With

  • 3-5 years of program management experience
  • Talent for identifying process issues and you build and iterate on solutions quickly
  • A focus on how to continuously improve team quality and output
  • Excitement about working in a fast paced environment
  • Ability to work with data to track team performance and synthesize recommendations
  • Strong communication skills and people look to you for status updates
  • Passion for documentation and organization
  • Emphatic commitment to personal growth and development
  • A do-er attitude. Not dependent on others to move things forward

Bonus Points

  • Experience scaling team execution processes from one single engineering team to many
  • Direct experience in payments, cards and/or consumer credit
  • Demonstrated understanding of payments systems and processes
  • Experience working in regulated industry
  • Not tied to a specific working method; you believe it depends on the nuances of the business and team

Perks & Benefits

  • Competitive compensation and equity packages
  • Leading configured work computers of your choice
  • Unlimited vacation policy
  • Fully covered, high-quality healthcare including fully covered dependent coverage
  • Additional health coverage includes access to One Medical and option to enroll in an FSA
  • 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
  • An understanding that successful remote work requires flexibility and an appreciation for asynchronous work
  • Access to industry leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
  • Limited edition Imprint Credit Card (no hard pull) for the first 100 team members only. Get 1.5% cash back on all purchases, plus additional perks

Annual salary range: $120k-$180k and competitive equity package.

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.