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Kiosk Maintenance Technician

Intersection

Intersection

New York, NY, USA
Posted on Tuesday, February 6, 2024

Who are We?

Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities. From free internet access to way-finding to real-time information, our products make city life easier and more sustainable. We further enrich cities with experiential programming that inspires and engages people throughout their day. With valuable, diverse audiences in America’s top cities, we provide innovative, data-driven solutions for brands to reach urbanites at scale.

Kiosk Maintenance Technician

Who are We?

Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities. From free internet access to way-finding to real-time information, our products make city life easier and more sustainable. We further enrich cities with experiential programming that inspires and engages people throughout their day. With valuable, diverse audiences in America’s top cities, we provide innovative, data-driven solutions for brands to reach urbanites at scale.

At CityBridge we believe that digital connectivity is an essential human right, necessary to fully participate and access opportunities in society. Through the LinkNYC network we provide free, equitable access to connectivity, information, and telecommunications services, enriching the lives of everyone in New York City’s five boroughs. These free services are funded through the sale of advertising and commercial wireless services, and we’re expanding LinkNYC to be the leading digital Out of Home media platform and 5G infrastructure provider in New York City.

As a Digital Field Technical Support Specialist at Intersection, you will assist in maintaining these kiosks in NYC. You should be able to communicate clearly, both verbally and in writing, and you must possess a valid driver's license with a good driving record. You should be comfortable working in the elements year-round. Knowledge of Manhattan and the surrounding boroughs is a plus.

Overview

Intersection is the managing partner of CityBridge, which has the franchise contract with NYC for the LinkNYC project. This “smart” city kiosk provides various services that include WiFi, emergency services, city messaging and advertising. Intersection is searching for a Digital Field Technical Support Specialist to help support the maintenance of these kiosks in NYC.

Responsibilities

  • Kiosk paint maintenance
  • Kiosk aesthetic replacements
  • Tablet aesthetic replacements
  • Netcap remediations
  • Netcap install
  • Air filter replacement
  • Cooling Fan replacement
  • Assist Digital Field Technician field work
  • Deliver parts to the field
  • Assist in the warehouse and on bench repair

Skills

  • Comfort and familiarity with electro-mechanical components
  • Ability to use common hand and power tools (ie drills, screwdrivers and wrenches), may require use of specialized tools
  • Follow documented procedures (ours or generally accepted procedures, please clarify) in fitting, adjusting and proper functioning of parts
  • Ability to clearly communicate both verbally and in writing
  • Ability to read and understand technical documents and procedures
  • Good time management skills
  • Ability to lift and sustain 50 lbs. overhead for a short period of time
  • A self-starter is preferred

Offers of employment are contingent upon successfully passing a review of motor vehicle records, verification of social security number, passing a drug test at a certified testing facility.

At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It’s our shared responsibility to create an equitable environment where every employee contributes to the culture of the company. Our products and offerings impact cities across the world and it’s our goal to represent the diversity and differences that make cities special. We will be relentless in that pursuit, because together we are better. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.