The Strategic Partnerships Center of Excellence (COE) generates enterprise value through developing, driving innovation, and overseeing benefits for Chase customers from our strategic merchant partners. Working closely with teams across Consumer & Community Banking, the team owns a centralized pipeline of partner benefits to support both branded and co-branded credit cards. The partnerships deliver meaningful value and experiences to our customers, enrich the benefit to our merchant partners, and benefit Chase through scalable benefits delivered through our platform. In addition to driving innovation in the benefits space, the team is building a cohesive partner framework to grow and deepen our relationships with large scale commercial partners. This will help develop a concise roadmap of product capabilities for delivering merchant value, ensure a sound controls environment around our benefit delivery, and support the branded and co-branded card portfolios in developing their product offerings to consumers. As a Vice President in the Strategic Partnerships COE, you will champion the strategy and roadmap development for the team. This will involve deep partnership with the branded and co-branded card teams to understand the outlook of card portfolios and development of customer insights on benefits that will resonate with consumers and bolster our products. Additionally, you will require insight into industries and merchant partners to identify top prospect partnerships, and the strategy around benefits to unlock value for both companies. Job responsibilities:

Support the development of Chase Branded and Co-Branded Cards' multi-year Partnership Roadmap by conducting market research and developing business cases to evaluate opportunities that unlock value for customers
Translate customer insights into actionable recommendations to drive partnership growth and optimize financial outcomes
Establish standardized performance measurement frameworks and drive consistency in partner performance reporting, collaborating closely with Finance and Analytics teams
Craft clear and coherent narratives using data visualization and storytelling to enable opportunity prioritization, insight operationalization, and stakeholder buy-in
Build strong relationships across Chase Branded and Co-Branded Cards teams to support product refreshes, launches, and scalable partner solutions
Serve as a trusted advisor to leadership, influencing strategic agendas with objective, data-driven insights and guiding teams through complex problem-solving

Required qualifications, capabilities, and skills:

5-7 years of strategy and/ or commercial experience in credit cards, financial services, or similar industries
Proactive, flexible, and comfortable working in a fast-paced environment
Extremely collaborative and able to work across leadership levels, teams, and functions
Detail oriented and execution focused, with a proven ability to deliver results in a complex, highly matrixed environment without direct control of resources
Strategic: ability to see the big picture and understand how its moving pieces fit together
Financial: experience building financial models and presenting complex financial analyses
Analytical: can identify issues, structure the problem clearly, identify and get the data needed to make a decision, frame the decision, identify key stakeholders and develop buy-in, make recommendations, articulate trade-offs and drive to resolution
Leadership: growth mindset, collaborative, positively contributes to team culture

Preferred qualifications, capabilities, and skills:

Experience in finance, strategy consulting, corporate development or similar roles preferred
Experience in the credit card business and co-branded credit card deals

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.