Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. This role provides an opportunity to be at the forefront of product delivery and change initiatives, marking a significant step in your career growth and innovation journey.

As a Product Delivery Manager in Asset Management, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You are trusted with enabling the delivery of products in a stable and scalable way. You will work with cross-functional teams, build key relationships, and enable the product to continuously deliver value. Our Reengineering Investment Operations (RIO) team is continuing JPMorgan’s Asset Management’s history of innovation to transformation and simplify our customer’s experience and provide industry leading solutions.

Job responsibilities

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Organize project deliverables and activities in accordance with the strategic direction and goals of the organization, evaluate method to assess program strengths and identify areas of improvements, manage a team with diverse array of talents and responsibilities, produce accurate and timely reporting of program status throughout its life cycle as well as analyze program risks
Engage effectively across teams to take a leading role partnering with operations and technology in defining and executing our strategy
Lead operations, technology and key stakeholders on delivery of a key initiative while leveraging project management and agile methodology
Influence change and enhance controls while taking the initiative to motivate and deliver with minimal supervision

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product delivery or a relevant domain area
Demonstrated ability to execute operational management and change readiness activities
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform-wide release management, in addition to deployment processes and strategies
In depth knowledge of Asset Management or Investment management products, services, market instruments and conventions
Experience with large program management and working with multiple teams
Ability to manage different complex stakeholder map including senior stakeholders in the Business (i.e Portfolio Managers, Traders, Risk Management), Technology, Operations, Legal and Compliance
Strong understanding of agile software development methodologies, values, and procedures
Must be able to concisely explain complex issues and possess a strong written and oral communication skills and be able to present to senior management
Knowledge of Investment Management operations lifecycle for Asset Management products, including derivatives, fixed income, cash management and corporate actions
Analytical skills with experience in using objective data to shape recommendations

Preferred qualifications, capabilities, and skills

Proficient knowledge of the product development life cycle, design, and data analytics
Knowledge of Fund Accounting platforms and operating models
Experience with MS Office Applications (Excel / PowerPoint) and Alteryx
Proficient in designing Business Process Modeling (BPM) and Business Decision Modeling (BDM)

Position is in office in New York City, NY

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.