Job Identification 210655573
Job Category Product
Business Unit Consumer & Community Banking
Posting Date 08/15/2025, 10:22 AM
Locations 450 W 33rd St, New York, NY, 10001, US 201 N Walnut St, Wilmington, DE, 19801, US
Job Schedule Full time
Job Shift Day
Base Pay/Salary New York,NY $72,200.00-$98,000.00

Job Description

Join JPMorganChase, if you are innovative, driven, and ready to transform Card Marketing! Lead exciting projects that redefine processes and elevate campaign delivery. We are seeking a dynamic and forward-thinking individual to spearhead the transformation of Card Marketing processes and capabilities.

As a Marketing Product Analyst on the Card Transformation team, your primary responsibilities will involve leading the redesign of marketing activation processes, optimizing a unified campaign intake and workflow tool, and developing robust change management protocols to significantly elevate quality, speed, and efficiency of marketing campaign delivery.

Job Responsibilities

Drive strategic, complex programs across functions from initiation to delivery.
Design and implement new capabilities and processes.
Lead end-to-end execution of program objectives, including planning, requirements gathering, and governance.
Collaborate with cross-functional teams to define problem statements, goals, and business requirements.
Facilitate ideation sessions and prioritize solutions across stakeholders.
Maintain an analytical mindset to synthesize requirements and manage risks.
Communicate effectively across all organizational levels through impactful storytelling.
Build relationships with cross-functional teams to gather requirements and drive solutions.
Collaborate on governance models to monitor progress and resolve issues.
Champion business and culture transformation with integrity and humility.

Required Qualifications, Capabilities, and Skills

Possess a minimum of 2 years of related experience in product analysis, marketing, or program management.
Demonstrate experience in end-to-end program delivery and familiarity with best practices.
Exhibit initiative and creativity in strategic thinking and execution.
Show ability to navigate ambiguity and define paths forward.
Be familiar with agile practices and collaboration tools (e.g., Confluence, Microsoft Teams).
Lead process improvements in marketing campaign execution.
Implement AI/Machine Learning automation in marketing processes.
Standardize the business process model for the unified workflow tool.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.