Program Manager – CMS Marketing - Senior Associate

Role Overview:

Chase Media Solutions is seeking a highly organized and proactive Program Manager to help bring CMS marketing campaigns, content, and events to life. This role will be instrumental in driving timelines, managing intake, and ensuring cross-functional partners are aligned as we scale the CMS platform. The Program Manager will play a key role in achieving strategic marketing objectives, enhancing brand visibility, and driving engagement with target audiences. You’ll be the air traffic controller, keeping projects on track and making sure nothing falls through the cracks.

Job responsibilities

• Manage the intake process for CMS marketing requests from Sales, Product, and Events, ensuring alignment with strategic goals.
• Maintain workback schedules and track progress on key deliverables, including campaign milestones and performance metrics.
• Coordinate across creative, content, and strategy teams to ensure timely execution of marketing initiatives.
• Support planning and logistics for CMS presence at tentpole and field events, ensuring seamless execution and impactful engagement.
• Track cross-functional campaign and product launch timelines alongside the Ad Product GTM team, providing regular updates and insights.
• Assist with documentation, file management, and team-wide status updates, ensuring transparency and accountability.
• Provide day-to-day support to the ED, Marketing and VP, Marketing Strategy, contributing to strategic planning and decision-making.
• Assessing workflows and provide recommendations for future improvements, leveraging data-driven insights.
• Supporting Executive Director and VP with budgeting requests, approvals, and reporting.

Required qualifications, capabilities, and skills

• 3–5 years of experience in marketing, project management, or agency operations.
• Experience managing creative or campaign workflows in a cross-functional team, with a focus on achieving strategic objectives.
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Clear communicator and natural collaborator, able to liaise across teams and levels, fostering a culture of teamwork and innovation.
• Familiarity with project management tools (e.g., Monday, Asana, Airtable, Smartsheet, etc.), with a preference for tools currently used by the team.
• Interest in media, advertising, and product marketing, with knowledge or experience in these areas considered a plus.

Preferred qualifications, capabilities and skills

• Bachelor’s degree in Marketing, Business Administration, or related field preferred.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans