As a Senior Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking technology – Lending Innovation, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.

Job responsibilities

Provide overall direction, oversight, and coaching for a team of entry-level to senior-level software engineers that work on basic to moderately complex tasks
Be accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
Design, analyze, develop, test, debug, and model the system components necessary to produce potentially shippable product iterations with each sprint.
Deliver high quality code that complies with standards and satisfies architectural tests.
Perform pair programming and assist the team in supporting the application in all required environments
Identifies and mitigates issues to execute a book of work while escalating issues as necessary
Anticipates dependencies with other teams to deliver products and applications in line with business requirements
Manages stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements
Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

Formal training or certification on Software Engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
Minimum 3+ years of hands-on programming/application development experience utilizing Java, Spring Boot, REST, Micro Services, Cloud Native, Agile, DevOps and TDD
Recent experience with a cloud platform in AWS. Utilization of Container technologies such as Docker and Kubernetes
Experience with Kafka event messaging
Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
Proven record of providing end-user support with excellent problem-solving abilities.
Experience with hiring, developing, and recognizing talent
Excellent intercultural, verbal, and written communication skills, with an emphasis on tactful delivery of opinions and feedback.
In-depth knowledge of the services industry and their IT systems

Preferred qualifications, capabilities, and skills

AWS or other cloud service associate level certification
Experience working in a financial services environment
Previous experience within Buy Now Pay Later business

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.