As the Partnerships Performance Management Associate within the Strategic Partnerships organization, you will serve as the central point of coordination for performance reporting, benefit validation, and invoicing framework for partner benefits within Strategic Partnerships. This role is essential in driving data-driven optimization of partner benefits as well as ensuring accurate fulfillment of benefits and contractual obligations. The ideal candidate is dependable, thorough, and comfortable working with internal systems, cross-functional teams, and external contacts in a professional corporate environment.

Job responsibilities

Serve as the business point of contact for all partnerships performance reporting, benefit validation framework, and invoice processing
Establish and implement standardized performance measurement frameworks across multiple strategic partnerships
Collaborate with analytics to write requirements for Tableau dashboards, establishing consistent reporting across all partnerships for internal and external purposes
Establish a framework for benefit validation to support Controls and Invoice processes
Own the invoicing and payment process across all partners to ensure timely payment and accurate budget projections
Lead the implementation and documentation of the team’s data and reporting processes and controls, identify and implement opportunities for automation

Required qualifications, capabilities, and skills

2-3 years of experience in performance management, operations, administrative finance or similar field
Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred (or equivalent work experience).
Proficiency in Excel and experience working with Tableau
Excellent attention to detail and organizational skills.
Strong communication and interpersonal skills; able to interact professionally with both internal teams and external partners.
Ability to manage multiple priorities in a high-volume, deadline-driven environment.

Preferred qualifications, capabilities and skills

Experience supporting partnership finance or partnership management functions.
Familiarity with JPMC invoicing systems (e.g. Ariba) a plus.
Understanding of basic accounting principles and financial documentation.
Exposure to contract terms related to invoicing (e.g., payment terms, billing schedules, deductions).

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.