Vice President, Trust & Security Product Advocacy

Join the Consumer & Community Banking Trust & Security organization and help keep JPMorganChase strong and resilient. As a Vice President in Trust & Security Product Advocacy, you will use your expertise to anticipate new and emerging risks, solve real-world challenges, and help protect our customers and communities. You will have the opportunity to collaborate with cross-functional teams, influence industry standards, and drive impactful change. At Chase, your voice and leadership will help shape the future of fraud and scam prevention. Be part of a team that values innovation, partnership, and your unique perspective.

As a Vice President, Trust & Security Product Advocacy, you will amplify the work of our fraud and scam detection and prevention teams, ensuring our capabilities are communicated effectively to internal and external stakeholders. You will coordinate communication strategies, deliver updates to management, and continuously review business needs to refine priorities and identify opportunities. You will collaborate with partners across the industry and within the firm to advocate for improved laws, regulations, and ecosystem solutions. Your work will help drive the mission and vision of the Trust & Security Product team.

Job Responsibilities

• Develop and deliver materials to educate partners on fraud and scam tactics and mitigation strategies.
• Collaborate with teams engaging policymakers, law enforcement, and industry groups to advocate for improved fraud prevention.
• Amplify the firm’s fraud and scam detection and prevention capabilities.
• Build cross-industry partnerships to develop ecosystem solutions that reduce fraud and scams.
• Support participation at conferences, panels, and public forums related to fraud and scams.
• Manage projects and processes to deliver business results with autonomy and sound judgment.
• Support the Trust & Security Product mission, vision, and initiative roadmap.

Required Qualifications, Capabilities, and Skills

• Experience in financial or banking services advocacy.
• Broad delivery experience, including understanding of tools, processes, and best practices.
• Proven ability to work independently and through ambiguity to define a path forward.
• Demonstrated initiative and creativity to ensure successful and timely execution.
• Advanced skills in MS Teams, PowerPoint, and Excel, with the ability to simplify complex topics for executive communications.
• Intellectual curiosity and ability to learn new subjects quickly.
• Understanding of data-driven product development.
• Proven ability to collaborate and build strong partnerships.

Preferred Qualifications, Capabilities, and Skills

• Experience with fraud risk is a plus.
• Experience in fraud product management.
• Knowledge and experience using Confluence and Tableau.

To be eligible for this position, you must be authorized to work in the United States. We do not offer employment-based immigration sponsorship for this position. JPMorgan Chase & Co. will not provide assistance or documentation for any other form of immigration sponsorship or benefit, including OPT or CPT.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.