Media Platform and Third Party AI - Social-Senior Associate

Join the Advanced Media Solutions team, a team of media and technology professionals focused on AI configuration and enablement across JPMorganChase Paid Media. This team works in close partnership with Paid Media subject matter experts, Controls, Compliance, Legal and Sourcing. This ensures the solutions are delivered end-to-end, while ensuring responsible use of AI in compliance with internal policies, laws, and regulations, with regular progress updates being shared with senior leadership / C-Suite management. As part of its mandate, the Advanced Media Solutions team will devote time to remain up to date with cutting-edge research in AI.

As the Media Platform/Third Party AI Social -Senior Associate on the Advanced Media Solutions team, you will work with colleagues across the Social Paid Media team to integrate the use of artificial intelligence into business strategies to deliver measurable commercial impact and solutions geared to assist the execution of paid social media. Your responsibilities include advancing both traditional AI/ML and generative AI capabilities, identifying priorities, and focusing on high-impact AI use cases. You will set the Generative AI strategy around Large Language Models and Agentic AI, reuse and scale AI solutions across lines of business, and foster a culture of innovation and an AI-first mindset among employees.

Job responsibilities

• Work closely with subject matter experts to learn about the business and identify innovative AI solutions that can be integrated into our tools and platforms.
• Collaborate with internal teams for the end-to-end delivery of the AI solutions
• Assimilate information and communicate complex analyses and recommendations effectively to senior executive stakeholders across the organization
• Remain up to date with latest progress and breakthrough in the AI community
• Lead capabilities assessments with tech partners, identifying potential risks and ensure compliance with regulations, standards and ethical guidelines
• Bring new platforms and capabilities into a highly regulated and matrixed firm
• Provide ongoing support, maintenance, and refinement
  

Required qualifications, capabilities, and skills

• 4+ years of social media buying experience (i.e. Meta, Pinterest, Snapchat, LinkedIn, and TikTok)
• Planning and executing projects while keeping to timelines and budget, and a passion for problem solving and innovative (out of the box) thinking
• Ability to learn complex business problem statements and re-formulate in simple terms, and to distill complex data into actionable insights
• Exceptional attention to detail and a commitment to accuracy
• Deep expertise in both traditional AI/ML and generative AI
• Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
• Experience partnering with media agencies and technology vendors
• Expert in all aspects of paid social media, including platform capabilities, targeting opportunities, pricing formats, bidding strategies, tagging and reporting
• Experience managing campaigns that optimize towards performance KPIs. (i.e. Return on Advertising Spend, Cost Per Acquisition, Cost Per Lead, etc.)
• Advanced skills in Excel, PowerPoint, as well as social media analytics (measurement, benchmarks, campaign reporting)

Preferred qualifications, capabilities and skills

• Familiarity with Agile or Lean marketing methodologies
• Proficiency in SQL is preferred
• Proficiency in data analysis tools and programming languages such as Python, R is a plus.
• Experience with measurement solutions (MMM,MTA), automation, clean rooms, customer data platforms, knowledge and identity graphs, marketing and media execution platforms

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans