As the Head of Commercial Real Estate Debt Asset Management within our team, you will lead and oversee the asset management function for a $10+ billion commercial real estate debt portfolio. You will ensure effective performance, risk management, and value preservation of all debt investments, including loans, mortgages, and structured finance products secured by commercial real estate assets. Your role requires strong operational experience in managing quarterly and annual review processes, a deep understanding of valuation methodologies, loan documentation, and a commitment to delivering an exceptional customer experience. You will set the tone for relationships with both Borrowers and Investors, ensuring the highest standards of service and engagement.

Job Responsibilities:

Develop and execute asset management strategies to ensure sound management and risk mitigation across the $10B+ commercial real estate debt portfolio, spanning low leverage senior loans to mezzanine positions and lead, mentor, and manage a team of asset managers and analysts.
Set the tone for relationship management with Borrowers and Investors, fostering trust, transparency, and superior customer service.
In collaboration with Senior Management, Oversee the performance of all commercial real estate debt assets, including monitoring loan covenants, borrower compliance, and collateral performance.
Take a hands on approach to responding to investor requests for portfolio level due diligence and performance updates in a timely manner
Manage the quarterly and annual review process, ensuring timely and accurate reporting, asset valuations, and risk assessments including annual scoping of the loan portfolio monitoring activity and quarterly summarization of credit ratings updates and Identify risk in the portfolio that might lead to loan modifications, restructurings, and workouts.
Work with the valuations team and portfolio management team to assist with the mark-to-market process for underlying collateral and debt positions, ensuring accuracy and compliance with industry standards and maintain a deep understanding of loan documents, including covenants, terms, and legal requirements. Review and assist asset managers with their calculation and tracking.
Ensure all documentation is up-to-date and supports effective asset management and risk mitigation.
Reporting on Asset Management matters to Real Estate Debt Oversight Committee
Problem solving when issues arise at the loan or portfolio level and proactively manage credit risk, market risk, and operational risk within the portfolio, develop and implement risk mitigation strategies
Serve as the primary point of contact for borrowers, and other stakeholders and communicate with Borrower, and Senior Management on payoffs, identifying opportunities to retain good loans
Foster strong relationships and deliver a superior customer experience throughout the loan lifecycle
Prepare and present portfolio updates, performance reports, and recommendations to internal and external stakeholders
Lead onboarding and integration of new technology solutions to enhance portfolio monitoring, analytics, and customer service

Required qualifications, capabilities and skills:

Bachelor’s degree
10+ years of experience in commercial real estate debt asset management, lending, or related fields.
Team player with proven leadership and team management experience.
Deep operational experience managing quarterly and annual review processes.
True problem solving capability for whatever unknown issues come up.
Strong understanding of commercial real estate valuation methodologies and loan documentation.
Experience overseeing large, complex portfolios, including low leverage senior loans and mezzanine positions.
Excellent customer experience and stakeholder management abilities, with a proven ability to set the tone for relationship management.
Detail-oriented with strong analytical, problem-solving, and decision-making skills.
Experience with technology onboarding and process improvement.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.