As the Training Program Manager on the Commercial & Investment Banking (CIB) Learning & Development Team, you will work closely with key business stakeholders. You will support and implement business priorities in attracting, developing, and retaining top talent in the industry. Our training programs are distinguished by extensive business engagement with CIB professionals actively involved in curriculum design and instruction. As a member of the team, you will partner closely with the business and CIB HR Business Advisors and Specialists to support training and development programs for professionals across the CIB. You will also have the opportunity to participate in CIB HR projects and new initiatives.

This position manages the Global Investment Banking Analyst Training Program. It also includes the management responsibilities for the Americas Global Investment Banking Analyst & Associate Development Council (AADC) and Analyst and Associate Council (AAC). The AADC consists of senior business leaders who help set the strategy for recruiting, training, retention, and development of the Analysts and Associates. In addition, this role will also include working on other training and HR initiatives across the firm.

Job Responsibilities

Partner with subject matter experts and/or vendors to design training solutions that span across live classroom, virtual, and hybrid delivery. Ensure course content meets evolving business strategies and priorities
Establish strong relationships and ongoing dialogue with key Investment Banking stakeholders in coordination with team and global L&D colleagues.
Identify training needs in partnership with the HR Business Advisors, Development, Training colleagues and all key Business Stakeholders
Keep key Business and HR stakeholders apprised of new initiatives. Monitor and report on analysts’ performance and provide feedback to program stakeholders (Managers, AADCs, HR Business Advisors, etc)
Evaluate effectiveness of training delivered against program objectives through thoughtful analyses to pull insights from metrics
Liaise and partner with vendors delivering technical, product and professional training to ensure successful delivery for our clients
Manage and oversee program budgets and other ad-hoc duties in support of Learning & Development activities

Required Qualifications, Capabilities, and Skills

5+ years of experience in learning and development or prior experience in Investment Banking
Solid understanding of investment banking products, people, and processes
Proven ability to work collaboratively and build strong partnerships with colleagues at all levels, globally, across Banking, Human Resources, Risk, and other business lines
Exceptional verbal and written communication skills, with strong interpersonal abilities; confidence in addressing large audiences
Demonstrated passion for training and development
Strong team player, adaptable to working within a flexible and dynamic team environment
Ability to operate effectively under pressure and manage ambiguity while having strong judgement and decision making abilities
Experience managing employees and/or projects
Excellent project management and organizational skills, with a focus on implementation
Results oriented, with a proactive approach and initiative
Innovative mindset with strong problem solving skills

Preferred Qualifications, Capabilities, and Skills

Previous experience in financial services
Prior public speaking and/or facilitation experience

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.